Dental receptionist / admin

Ramos Dental Care PA - Front Office Practice Manager

At Ramos Dental Care P.A., we believe that a patient’s journey toward a healthier smile begins the moment they hear a friendly voice on the phone or step through our front door. We aren't just looking for an administrator; we are looking for the "Director of First Impressions." As our Front Office Practice Manager, you will be the heartbeat of our Jacksonville office—balancing clinical scheduling with high-level patient advocacy. If you are a dental professional who thrives on organization and loves building genuine connections with people, we invite you to help us lead a practice where patient care always comes first.

Pay

$16~$22 per hour

Salary Details
- Competitive salary based on qualifications and experience.

Employment Type

Full-time

Requirements

Experience: At least 1-2 years of experience in a dental or medical office environment (Dental experience is highly preferred).
Software Skills: Proficiency in dental practice management software (e.g., Dentrix) and familiarity with insurance payer portals.
Education: High School Diploma or equivalent; specific certification in Dental Administration is a significant advantage.
Core Competencies: Exceptional verbal communication, a "people-first" mindset, and meticulous attention to detail regarding billing and records.

Job Description

Patient Experience Coordination: Serve as the primary point of contact, managing check-in/check-out and optimizing the clinical schedule for maximum efficiency.
Insurance & Billing Mastery: Conduct detailed insurance verifications, eligibility checks, and benefit breakdowns to ensure patients understand their coverage.
Revenue Cycle Management: Oversee the collection of copays and balances; manage the submission and follow-up of insurance claims.
Operational Oversight: Manage multi-line phone systems and patient records while maintaining seamless communication between the front office and clinical staff.
Financial Reporting: Assist in daily reconciliation and provide operational reports to track the practice's health.

Benefits

Jobley Bonus: $75 (awarded to candidates hired through Jobley)

Shift & Schedule

Monday - Friday

About the Practice

• Name: Ramos Dental Care PA
• Location: 4244 University Blvd Suite#5, Jacksonville, FL 32216