Senior Director, Corporate Communications

Senior Director, Corporate Communications

Job Category: Marketing

Location: US - Massachusetts - Waltham

Meet Our Team:

At Pega, our Corporate Communications team sits at the intersection of brand, narrative, and market influence. We are the voice that shapes how the world understands Pega's mission - from the boardroom to the newsfeed. We work cross-functionally with Marketing, Product, Legal, and the Executive team to ensure every story we tell is clear, credible, and compelling.

Picture Yourself at Pega:

Imagine building and leading the earned media and communications function for one of enterprise software's most recognized brands - at a pivotal moment in the AI era. At Pega, you'll have a direct seat at the table with senior leadership, the freedom to think boldly, and the resources to execute a communications strategy that moves markets and shapes conversations.

What You'll Do at Pega:

• Lead Pega's global earned media strategy, driving top-tier coverage in the publications that matter most to our customers, partners, and stakeholders

• Own the CEO's external communications platform, shaping the voice and point of view that represents Pega's leadership in enterprise AI and software transformation

• Direct crisis communications and reputation management in partnership with Legal and the Executive team, navigating complex situations with clarity and confidence

• Build and develop a high-performing global communications team spanning media relations, executive communications, thought leadership, and analytics

• Partner across Marketing, Product, and Policy to ensure Pega's narrative is consistent, credible, and powerfully expressed across every earned channel

Who You Are:

• A strategic communications leader with 12+ years of experience in corporate communications, earned media, or public relations - including 5+ years in a senior leadership role

• Relentlessly curious, with a passion for leveraging technology and AI to continuously evolve how work gets done and redefine the scope and impact of your role.

• A confident executive presence who can influence and advise at the C-suite level, and who thrives in a fast-moving, high-stakes environment

• A skilled storyteller who can translate complex enterprise technology into compelling narratives for journalists, analysts, and broader audiences

• Experienced in leading global communications teams across multiple disciplines and managing agency partnerships and budgets at scale

• A collaborative partner who works effectively across functions - including Legal, HR, Product, and the Executive team - to align communications with business strategy

• Proven in crisis and issues management, with the confidence and composure to lead under pressure

• Committed to inclusive, clear, and accessible communications that reflect Pega's values and brand voice

What You've Accomplished:

• Shaped and scaled a corporate communications or earned media function within a global enterprise software, AI, or B2B SaaS organization

• Driven significant, measurable earned media outcomes - securing high-profile coverage in top-tier business and technology publications

• Built or rebuilt executive communications programs that meaningfully elevated a CEO's or C-suite leader's external profile and influence

• Led cross-functional crisis communications efforts, guiding organizations through complex, reputational, or regulatory challenges

• Developed and managed high-performing global teams and external agency relationships across communications disciplines

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products

• Continuous learning and development opportunities

• An innovative, inclusive, agile, flexible, and fun work environment

• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

• #LI-DR1

Additional Information

Base salary range for this role is 193,200 - 299,900 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

Job ID: 23522

AI in Action - Responsible Use of AI in Recruitment

Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people-not replace them. We may use AI-enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.

All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.

Culture

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.

Export Compliance

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.