Case Manager
$23 - $26 per hourLHH
Case Manager
We are seeking a Case Manager to support individuals in achieving housing stability and overall well-being. This role requires strong organizational skills, comfort managing a caseload of 20+ clients, and the ability to work effectively within harm reduction and trauma-informed care models.
Key Responsibilities
- Interact with clients regularly and audit case files and paperwork to ensure accuracy and compliance
- Meet with clients on a monthly basis to ensure connection to essential resources, including: Mental health services, Employment and job?sourcing support, Daily hygiene and basic needs resources
- Assist clients with obtaining and replacing benefits and vital documents, including: State ID, Birth Certificate, Social Security Card
- Provide employment assistance and facilitate housing referrals
- Ensure all clients receive appropriate services and ongoing support to achieve and maintain physical health, mental health, and housing stability
- Utilize harm reduction principles when supporting clients with complex and high-acuity needs
- Demonstrate strong de-escalation and crisis intervention skills in challenging situations
- Develop and maintain strong community resource relationships to support client needs
Required Qualifications
- Minimum 1 year of experience as a Case Manager. Experience working with individuals experiencing homelessness, mental health challenges, or substance use disorders
- At least 1 year of direct HMIS documentation experience
- Strong understanding of harm reduction, Housing First, and client-centered service delivery
- Demonstrated experience with de-escalation, conflict resolution, and crisis response
- Excellent organizational, time-management, and documentation skills
- Ability to work effectively with vulnerable and diverse populations
- Familiarity with local community-based resources and social service systems
- Bilingual skills a plus (not required)
Shifts: Monday to Friday 8am-4:30pm or Swing Tuesday-Saturday 3pm-11:30pm
Pay Details: $23.00 to $26.00 per hour
Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply
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