Cashier

About the Role You will play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part‑time and full‑time positions generally focus on being a cashier, you may also be assigned as a sales associate or merchandiser/stock associate. Internally, you will be referred to Front End Team Member and report to the store management team. Responsibilities Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting the loyalty program, and bagging product. Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing them about products and services. Participate in wine, spirits, and beer training to build product knowledge. Maintain knowledge of advertisements, promotions, and loyalty programs. Maintain safety and cleanliness standards across the store. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Complete cross‑functional responsibilities and other duties as assigned. Seasonal Information If this job posting is coded as a seasonal role, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non‑seasonal role. Qualifications High‑school diploma or equivalent (preferred). 1‑3 years of work experience; 1+ year of experience in a retail setting (preferred). Passion for best‑in‑class customer service and a team‑player mindset. Familiarity with point‑of‑sale systems and inventory management software. Ability to work a flexible schedule as business requires, including evenings and weekends. Physical Requirements Must be 21 years of age or older. Walk, bend down repeatedly, and be on feet for 8‑10 hours a day. Ability to safely lift, load, and handle cases and pallets. Climb ladders and lift 50 lbs. overhead and repeatedly. May be exposed to various outdoor weather conditions throughout the workday. Benefits Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, pre‑tax commuter benefits Disability & life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development & product training Consumer classes & more! Additional Information Worker Type: Regular | Pay Range: $18.55 - $25.97 per hour. Connecting people through joyful experiences! As America’s largest independent retailer of wine, spirits, beer & more, we’re looking for go‑getters who want to spark joy with our customers and communities. We are excited you’re here and are ready to pop a bottle with your name on it! As we continue to expand our business and increase the number of stores and support centers across the country, we are looking for motivated and talented people to join our team to provide best‑in‑class service. If you have an entrepreneurial spirit and are looking for a unique opportunity to develop your career, this may be the place for you. To view our full career page, click here: Legal Notices We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including the interview process. Total Wine & More is a Drug Free Workplace. #J-18808-Ljbffr