Security / AV Technician

Lead Technician

At Infinity Security Group, inc, we pride ourselves on leading the way in the world of low voltage solutions. Our commitment to innovation and excellence has positioned us at the forefront of our industry. We are dedicated to fostering a work environment where team members can thrive, learn, and grow.

Position Overview

We are actively seeking an experienced skilled Lead Technician to join our dynamic team. The successful candidate will have a keen understanding of low voltage systems, be solution-driven, and exhibit a strong attention to detail. This candidate will be responsible for performing skilled security system installations and assisting with supervising others with access control and CCTV installation. This individual must have at least 3 years of direct experience in installing and servicing Access Control, CCTV, and Burglar and Fire Alarms in residential and commercial settings.

Key Responsibilities

1. Installation: Responsible for the professional installation of cabling, access control components, CCTV systems, and motion/intrusion/alarm systems. Lead by example by upholding the highest installation standards in the industry and is expected to hold their team accountable to professional standards.
2. Troubleshoot: Ability to evaluate service technical issues and offer timely solutions.
3. Hand Tools and Inventory: Safely operate various hand tools, work at heights on ladders and lifts, keep accurate truck inventory, and maintain safety standards on-site and off.
4. Documentation: Perform computer program entry as required and prepare documentation for the purpose of providing written support in compliance with regulations and/or conveying information.
5. Communication: Respectfully communicates with all coworkers and Project Lead on daily progress and documents all necessary information. Collaborate with team members and clients to provide optimum solutions tailored to their needs.
6. Work Planning: Responsible for reading and understanding technical drawings, assigned project documentation and work orders including scope of work.
7. Customer Service: Consistently communicate with the Management and customers to ensure complete customer satisfaction.
8. Training: Stay updated on the latest advancements and trends in the industry. Participate in ongoing training and development opportunities.
9. Offer assistance with project designs and quotations when needed.

Physical Requirements

• Ability to lift/move equipment and tools weighing up to 50 lbs.
• Ability to work from ladders or man lifts at extended heights.
• Must be able to differentiate colors.
• Must be comfortable standing for long periods of time and complete overhead work for long periods of time.
• Must have a current, valid driver's license in the state of Texas and have the ability to meet our company driving standards.

Disclaimer: This job description is not all encompassing of job responsibilities and is not in any way a binding document. It does not affect the at will nature of employment

Required Qualifications

1. High School diploma or equivalent.
2. Minimum of 3 years experience in a similar role.
3. Strong understanding of low voltage systems.
4. Familiarity with tools and equipment relevant to the job.
5. Basic understanding of electrical safety and best practices.
6. Excellent problem-solving and troubleshooting skills.
7. Strong communication skills, both written and verbal.
8. Ability to work independently and in a team environment.
9. Will be required to pass a background check to get State License.
10. Valid driver's license and reliable transportation.

Preferred Qualifications

1. Certification from a recognized institution in low voltage technology or a related field.
2. Experience with integration of AV systems is a plus.
3. Prior experience in customer service.
4. Military service.

Benefits

1. Competitive salary based on experience.
2. Paid time off.
3. Ongoing training and professional development.
4. Opportunities for advancement within the company.
5. Company vehicle available

Compensation: $25.00 - $35.00 per hour

Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!