Parts Counter Person

Joe Morgan Honda is hiring a Full-time parts counterperson. Joe Morgan Honda Offers Medical, Dental, Vision, and Life Insurance. 2 weeks vacation after first year Holiday Pay Sick Leave Pay Employee discounts on parts and service Direct Deposit This is a great opportunity for you to grow your career in the automotive business. Joe Morgan Honda has a busy parts department and we need your help to continue to grow and offer exceptional customer service Summary The Parts Counterperson acts as the principal contact between the parts department and the service department for the sale of parts and accessories; and sells parts to all available customers, over the counter, through the shop, or on the phone. Essential Duties: Works towards guaranteeing ultimate customer service and satisfaction Assist all customers (internal and external) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. Delivers and/or supplies parts for the service techs in a fast and courteous manner. Assist outside sales representatives with their orders. Answer phone calls, providing price quotes and other information Strives to meet department goals and objectives Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Write purchase orders. Orders parts, and gets parts from outside suppliers as needed, with Parts or Service Manager's approval. Exhibits a sufficient level of proficiency in the use of EPC (Electronic Parts Catalog) and inventory systems according to dealership standards. Determines availability of parts and submits emergency orders for out-of-stock parts. Qualifications Previous automotive parts experience preferred Dealership parts experience is a plus Honda parts experience is preferred but not required Strong knowledge of automotive parts and basic vehicle systems Ability to accurately identify parts using a VIN and electronic parts catalogs Excellent organizational and time-management skills Strong attention to detail Excellent communication and customer service skills Ability to multitask and prioritize in a fast-paced environment Comfortable working with computers and dealership parts software Ability to work effectively with technicians, service advisors, customers, and vendors Must be dependable, punctual, and professional Valid driver's license with a good driving record Must be able to pass a background check and drug screening Location: Joe Morgan Honda 176 Garver Rd Monroe OH 45050 #J-18808-Ljbffr Voss Auto Network