Senior Program Consultant-Information Technology

Job Description

Job Description

Requirement for: Senior Program Consultant – Tallahassee, FL

Contact: Maggie Manning :

Client:                         Florida Department of Health , Division of Medical Quality Assurance, 4042 Bald Cypress Way, Tallahassee, FL 32311

Due Date:                   June 5, 2026 by 12 Noon EST

Term:                         Through 6/30/2028 . Any subsequent renewal is contingent upon annual appropriation by the Legislature and satisfactory performance of the Consultant.

This position is on-site in Tallahassee, FL.

PURPOSE: This scope of work is for the provision of Senior Program Manager services. Contractor will provide these services to the Florida Department of Health (Department).  The Division of Medical Quality Assurance (MQA), Bureau of Operations is looking for a Senior Program Manager to provide project management for all technical projects following procedure and policies identified by the department.

CONSULTANT RESPONSIBILITIES:

RESPONSIBILITIES:

Consultant will perform the following tasks in the time and manner specified:

6.1.1. As directed by the Department, provide project management for all technical projects in accordance with the procedures and policies identified by the Department.

6.1.2. As directed by the Department, create, maintain, and refine detailed project plans (including work breakdown structures). Submit a copy of each project plan to the Department Contract Manager upon request.

6.1.3. As directed by the Department, track project schedules and technical performance.

6.1.4. As directed by the Department, lead business and technical teams.

6.1.5. As directed by the Department, assist with the allocation of resources.

6.1.6. Coordinate interaction with the customers, users, and stakeholders as directed by the Department.

6.1.7. As directed by the Department, ensure the integrity and quality of project artifacts by following a standard practices of project management established by Project Management Institute.

6.1.8. Provide research and analytical services for systems as directed by the Department.

6.1.9. As directed by the Department, meet with program offices to collect user requirements for new systems or enhancements to existing systems.

6.1.10. As directed by the Department, develop screen layouts for new systems or enhancements to existing systems.

6.1.11. Develop work estimates for system enhancements or new development as directed by the Department.

6.1.12. As directed by the Department, coordinate system acceptance testing with Department program offices.

6.1.13. Develop documentation (i.e., diagrams, flowcharts, etc.) as directed by the Department. Submit a copy of all documentation developed to the Department Contract Manager upon request.

6.1.14. As directed by the Department, perform testing on system changes to meet user-defined requirements.

6.1.15. As directed by the Department, facilitate user acceptance testing (UAT) with Department business program staff.

6.1.16. As directed by the Department, provide Department management with system status updates.

6.1.17. As directed by the Department, facilitate meetings (i.e., schedule meetings, create meeting minutes, identify issues and action items, etc.) with Department technical and program staff. Submit documentation of the meeting (i.e. meeting minutes) to the Department Contract Manager upon request.

6.1.18. As directed by the Department, produce work estimates to implement user-defined requirements and system changes.

6.1.19. As directed by the Department, produce status reports on the implementation of user-defined requirements. Provide the status reports upon request to the Department Contract Manager.

6.1.20. As directed by the Department, provide analytical services on Department IT processes to identify operational efficiencies.

6.1.21. As directed by the Department, provide analytical research to satisfy queries requested by the Legislature or the Department.

6.1.22. As directed by the Department, correspond (verbally and in written formats) with Department project teams and internal stakeholders regarding project activities, deliverables, and status.

6.1.23. Coordinate efforts with the Department Contract Manager to achieve cost savings under this SOW, where feasible and practicable, as assigned by the Department. Those efforts include, but are not limited to, identifying common system errors in systems that can be resolved in a manner that achieves cost savings in the state of Florida. As directed by the Department, document any cost savings identified and submit the documentation to the Department Contract Manager.

6.1.24. DATA SECURITY AND CONFIDENTIALITY TASK: The Contractor, its employees, subcontractors, and agents must comply at all times with all Department data security procedures and policies in the performance of this scope of work as specified in the Data Security and Confidentiality document attached to the purchase order.

SUBMISSIONS MUST INCLUDE

1.      Service Capability – Contractors should include descriptions of relevant work performed that demonstrates the ability to provide the services described above. At a minimum, this section should demonstrate the Submitted Candidate meets the requirements of matrix below, Contractor Qualifications and Experience .

2.      Contact Information –Provide contact information (including name, title, address, email address and direct telephone number) for the Candidate.

3.      References – Provide at least three clients for which similar services were performed within the past ten of years include name of point of contact, telephone number, and e-mail address.

4.      Candidate Resumes – Provide the resume containing the relevant experience and qualifications of the Candidate being submitted.

Must Complete the following Education, Qualifications and Experience Matrices

CONTRACTOR QUALIFICATIONS AND EXPERIENCE:

Staff assigned to this agreement must possess the following minimum qualifications and experience:

Years’ Experience

Years Skill Last Used

Skill Level

5.1. A minimum of eight years of experience in developing and maintaining detailed project plans (including work breakdown structures).

5.2. A minimum of eight years of experience in meeting facilitation and documentation.

5.3. A minimum of eight years of experience creating and presenting internal and external status reports and detailed status reports suitable for presentation to the Legislature or Steering Committee.

5.4. A minimum of eight years of experience with Budget and Financial Management, including Cost Analysis/Cost Benefits.

5.5. Project Management Professional (PMP) Certification and eight years of experience leading and managing projects.

5.6. Risk Management:

5.6.1. A minimum of eight years of experience with User Acceptance Testing (UAT) methodologies and documentation.

5.6.2. A minimum of eight years of experience with risk tracking, mitigation, and issue tracking.

5.6.3. A minimum of eight years of experience using Microsoft Project or comparable project management software to track and maintain projects.

5.6.4. Project Deployment:

5.6.4.1. A minimum of eight years of experience in leading project teams and effectively conducting the project to meet project objectives.

5.6.4.2. A minimum of eight years of experience in delivering the project in the agreed schedule, to the correct technical specification (i.e., defined to meet user requirements) within the approved budget and other specified criteria.

5.6.5. A minimum of eight years of experience managing project oversight, especially Independent Verification and Validation activities.