DoD Service Desk Incident Manager
$42k - $62kLink Solutions, Inc.
Link Solutions, Inc. is seeking a Service Desk Incident Manager in Aberdeen Proving Ground, MD. The role requires an active DoW Secret Clearance and at least five years of IT or Service Desk experience. You will oversee incident management processes and ensure compliance with DoD standards. Ideal candidates are self-starters with strong troubleshooting skills. The salary range is $42,000 - $62,000, with a comprehensive benefits package including relocation incentives and certification reimbursements. #J-18808-Ljbffr Link Solutions, Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the DoD Service Desk Incident Manager in Annapolis, MD vacancy
$42k - $62k
...reliable and effective Information Technology services to government clients in support of... ...Link Solutions is seeking a Service Desk Incident Manager to join our team at Aberdeen Proving Ground... ...alignment with Department of Defense (DoD) standards and industry best practices....SuggestedHourly payContract workTemporary workWork experience placementWork at officeRemote workRelocation packageLink Solutions
Annapolis, MD4 days ago- ...software and hardware issues. Responsibilities include managing tickets, resolving incidents, and escalating complex problems to Tier 3. Ideal candidates... ...tools. This is a full-time position offering competitive compensation. #J-18808-Ljbffr Tata Consultancy ServicesSuggestedFull timeRemote work
- ...Role Overview The Project Manager will lead the day‑to‑day performance across... ...a multi‑year statewide managed IT services engagement, overseeing Service Desk, Desktop Support, and IT Asset... ...ITOM Proficiency with ServiceNow for incident management, service request tracking...SuggestedContract workRemote workRelocation
Titan Technologies
Annapolis, MD2 days ago $46k - $62.1k
...light development — not a traditional help desk position. Key Responsibilities: Support... ...holidays, to quickly respond to critical incidents. Assist the QA team with testing... ...to strategic resolution while proactively managing expectations. Advanced Troubleshooting &...SuggestedRemote workWorldwideShift workNight shift$193.6k - $414.4k
...You will work closely with product and service teams across the company to drive usage... ...for planning, prioritization, and release management. Define and track key delivery metrics... ...robust observability, monitoring, and incident management practices. Drive continuous...SuggestedTemporary workFlexible hoursOracle
Annapolis, MD4 days ago$70.8k - $148.6k
## FEMA Enterprise Service Desk LeadNational Harbor, MD, USApply NowFind out how well you match with this jobJob ID327376Job Title: FEMA... ...performance coaching • Assist with new hire training and onboarding • Manage shift schedules and coordinate with standby list for call-outs...Contract workWork experience placementWork at officeFlexible hoursShift workNight shiftRotating shift3 days per weekCACI International
Annapolis, MD4 days ago- Description The Project Manager serves as the single point of accountability... ...of enterprise end-user IT services. This role provides strategic leadership across Service Desk, Desktop Support, IT Asset... ...response activities for major incidents, ensuring timely communication...For subcontractor
- ...Product Leader, this role is accountable for defining and managing the product vision, roadmap, service capabilities, investment priorities, and lifecycle of... ...managed service providers to drive service quality, incident response effectiveness, service restoration, root...Permanent employment
McCormick & Company, Incorporated
Annapolis, MD4 days ago $146.3k - $306.4k
...readiness. The Director will directly manage Principal TPMs (IC5) and provide team... ...operational escalations, and major infrastructure incidents. • Ensure effective coordination... ...AI embedded across our products and services, we help customers turn that promise into...Temporary workFor contractorsRelocationFlexible hoursOracle
Annapolis, MD5 days ago$55k - $65k
...troubleshooting issues, and resolving incidents that cannot be resolved by... ...repair or coordinating depot services). Tier 2 (L2) will sometimes... ...issue and the way the Help Desk operates. Tier 2 (L2) Field... ...repair. Perform inventory management activities as required in coordination...Remote workWeekend workTata Consultancy Services
Annapolis, MD3 days ago- Martek Global Services, Inc. (“Martek”) has been awarded several long-term federal contracts... ...supporting the Department of Defense (DoD) with the High Performance Computing (HPC... ...(PBS), Simple Linux Utility for Resource Management (SLURM), or IBM Platform Load Sharing Facility...Long term contractFor contractorsLocal area
$106.61k - $284.28k
...Summary Join Fortune 7 CVS Health as a Sr. Manager, Frontline Support Engineering to lead... ...rapid issue resolution, and continuous service improvement. The ideal candidate combines... ...communications. Own the P1/P2 incident response process, driving rapid remediation...Hourly payFull timeTemporary workWork experience placementLocal area- ...remediation, Anti-virus, Log management) to implement a layered defense... ...to execute a cybersecurity incident response program. You will exercise... ...the Department of Defense (DoD), the appointment of retired... ...be registered for Selective Service. You will be required to...Full timePart timeInterim roleWork at officeImmediate startRemote workRelocationRelocation packageNight shift
- Full-time Company Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance...Full timeContract workFor contractorsWork at officeRelocation packageFlexible hours
$80k - $128k
...performing initial triage, troubleshooting, and resolution of incidents and service requests. What You Will Do Monitor Splunk dashboards,... ...ServiceNow or similar ITSM tools for incident and request management. Familiarity with monitoring tools such as Splunk, SolarWinds...Interim roleShift workNight shift- General Dynamics Information Technology is seeking an Operations Manager in Maryland to oversee enterprise-wide operational service delivery. The role necessitates 8+ years of experience in IT operations, managing critical systems across numerous global sites. The ideal...
- The Contact Center Manager is responsible for the overall leadership... ...This position oversees daily service delivery, workforce... ...operational issues. Ensure major incidents are documented, analyzed, and... ...in a Contact Center, Service Desk, or Customer Support environment...Work at office
- ...environments. Working within an ITIL-based service management framework, the technician installs,... ...for remote users. Customer Service & Incident Management Deliver professional, courteous... ...Support Collaborate with Service Desk personnel, infrastructure teams, cybersecurity...Remote work
- ...goals. Typically reports to a supervisor or manager. A moderate degree of creativity and... ...resolved promptly and thoroughly. Document service requests and enter helpdesk database for... ...technical issues, generating incident reports, documenting resolutions, developing...Work experience placement
- ...candidate will have technical expertise in tier 1 and 2 support and a passion for delivering exceptional customer service. Responsibilities include responding to incidents, maintaining documentation, and assisting with hardware deployment. #J-18808-Ljbffr Port Cyber...Remote work
- ...including program planning, implementation, evaluation, data management, facilities oversight, membership administration, community relations... ...Management Design and lead programs, activities, and services that prepare youth for success and support priority outcomes....Full timeMonday to FridayFlexible hoursAfternoon shift
Boys & Girls Clubs Of Annapolis & Anne Arundel County
Annapolis, MD13 hours ago $48k - $60k
...software troubleshooting, ticket management, endpoint management, and... ...teams to ensure high‑quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.... ...tracking inventory weekly. Service Desk & Ticket Lifecycle Ownership...Work experience placementWork at officeLocal areaRemote work- A leading IT services provider is seeking a VDI Windows Desktop Administrator to deliver tailored solutions and provide advanced... ...and knowledge of Active Directory. This role also involves incident management, system optimization, and collaboration with IT teams. Candidates...
- Titan Technologies is seeking a skilled Project Manager located in Maryland to oversee multi-year IT services engagements, including Service Desk, Desktop Support, and IT Asset Management. The role demands extensive project management experience, especially in IT Service...Remote jobContract work
- Join a rapidly growing and innovative information technology team that values your contributions and offers limitless opportunities for advancement. As a Queue Coordinator, you will play a vital role in monitoring ticket queues, ensuring timely resolutions, and coordinating...
$99.3k - $132.5k
Position Overview The Service Introduction Lead coordinates service integration and introduction... ...operations. Aligned to the IT Services Manager standard job, the position facilitates... ...for end-to-end services. Coordinate incident, change, and problem-management...Contract workWork at office- ...Explain how to properly use eye drops or other medications Explain how to properly use contact lenses Assist with inventory management Qualifications High school diploma or GED certificate Experience working as an ophthalmic technician or scribe is...Day shift
Bucks-Mont Eye Associates
Annapolis, MD4 days ago - ...perform post‑sale follow up visits to ensure customer satisfaction, and work as a liaison between Field Service and R&D to address customer equipment performance needs Manage administrative duties as assigned: monitoring expenses to budget, timely administrative activity...
6AM City
Annapolis, MD3 days ago $20 - $22 per hour
...leading provider of high-quality home care services, we empower our clients to live... ...Caregiver performance to the Caregiver management team. Proactively communicate schedules... ...mandatory reporter position of critical incidents. Provide education and coaching on changes...Local areaFlexible hours- ...treatment. The incumbent is responsible for appropriate documentation in compliance with standards and provides excellent patient services. Reviews patient charts to ensure completeness and accuracy of information. Takes an ocular and systemic history and accurately...Work at office
PRISM Vision Group
Annapolis, MD4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to DoD Service Desk Incident Manager. Be the first to apply!
Related searches
- dod Annapolis, MD
- dod contractor Annapolis, MD
- department of defense Annapolis, MD
- helpdesk specialist Annapolis, MD
- IT service desk Annapolis, MD
- customer service front desk receptionist Annapolis, MD
- help desk Annapolis, MD
- helpdesk support technician Annapolis, MD
- customer service desk Annapolis, MD
- service desk Annapolis, MD