Customer Service Dispatcher & Sales Coordinator on site
MG3HVAC LLC
Job Description
Job Description
Benefits:
- 401(k)
- Company car
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Bonus based on performance
- Health insurance
At Quality Pro Services, we pride ourselves on delivering top-notch service with professionalism, speed, and a customer-first mindset. We're growing fast and looking for a dynamic, high-energy team player who thrives in a fast-paced environment and loves helping people. The Role
Were looking for a rock star Customer Service Dispatcher & Sales Coordinator to be the heartbeat of our daily operations. This role is perfect for someone who can juggle multiple priorities, communicate clearly, and turn every customer interaction into a positive experience. What Youll Do
- Answer incoming calls and respond to customer inquiries with professionalism and enthusiasm
- Service Titan software experience
- cold calling potential customers
- Schedule and dispatch service technicians efficiently
- Coordinate daily job calendars and adjust in real-time as needed
- Support sales efforts by following up with leads and assisting with estimates
- Maintain accurate customer records and job details
- Handle customer concerns and resolve issues quickly and effectively
- Work closely with the team to ensure smooth operations and excellent service delivery
- Strong communication skills (phone, text, and email)
- Highly organized with strong attention to detail
- Ability to multitask and stay calm under pressure
- Positive attitude and team-first mindset
- Customer service and/or dispatching experience preferred
- Sales support or coordination experience is a plus
- Tech-savvy and comfortable with scheduling/CRM software
- Flexible full and part-time schedule
- Supportive, team-oriented environment
- Opportunity to grow with a fast-moving company
- Make a real impact every day
If youre ready to bring energy, organization, and customer service excellence to our team, wed love to hear from you! Send your resume and a brief note about why youd be a great fit. Quality Pro Services is an equal opportunity employer.
Vacancy posted 29 days ago
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