Parts Counterperson

Job Description

Job Description

University Volkswagen and Audi Seattle is a top-performing Dealership, and we are looking for a passionate and talented Parts Counterperson to join our Parts Team. The Parts Team members at University Volkswagen and Audi Seattle are hard-working and fun-loving. From team events to summer BBQs, our employees know how to be the best and enjoy it.

University Volkswagen and Audi Seattle is committed to treating our customers and employees with honesty, respect, and professionalism. We realize that our future success is determined by how well we exceed our customer's expectations today and guide them through the exciting new changes in the automotive world.

The successful candidate should have prior experience in an automotive parts department and will be comfortable switching between a sales role to the public and a support role to internal technicians. The Parts Counterperson will work closely with the Parts Manager and the rest of the Parts Team.

Any job offer will be conditioned on passing a drug test for the following substances: Benzodiazepines, Barbiturates, Methadone, Propoxyphene, Cocaine, Heroin, Codeine, Morphine, Amphetamines, PCP. We do not test for marijuana or THC.

Responsibilities:

• Assist customers in selecting required auto parts, suggest appropriate companion products, offer specials, and ensure that the customer is made aware of the full product line.
• Communicate with customers regarding the status of their order in a timely and efficient manner.
• Support service technicians in selecting parts needed for repairs in progress to ensure the accuracy of orders while trying to increase shop efficiency.
• Support service technicians by ordering parts not in stock and coordinating with the service consultant and technician on arrival date.
• Provide the highest level of customer service to internal and external clients to ensure that they are happy to visit us and eager to return.
• Process special orders and coordinate with the Sales and Service departments for installation and delivery.
• Maintain merchandising and displays.
• Learn about products, features, and accessories. Attend product and training courses.
• Make outgoing calls and handle incoming sales calls effectively.
• Ensure timely follow up and maintain strong relationships with internal and external clients.

Requirements:

• Prior experience as a parts counter person not required but preferred – on the job training available. Hiring immediately!
• High school diploma or GED required.
• Prior experience working with current technology, computer systems, and software is preferred.
• Prior experience working as an individual as well as a member of a team preferred.
• Demonstrated history of working well with internal and external audiences and often multiple clients at a time.
• Possess a genuine willingness to learn, be intuitive, resourceful, and coachable.
• Be at least 18 years of age.

University Volkswagen and Audi Seattle offers a success-focused, family environment, and a competitive benefits package.

All full-time employees of Freeway Motors, Inc. are eligible for our comprehensive benefits package which includes: Company subsidized Health, Dental, and Vision insurance; fully subsidized EAP, LTD, Life, and AD&D insurance; 401k with company match; starting 96 hours per year of PTO; Paid company holidays.

Who is encouraged to apply?

We love to find people who are driven and motivated! University Volkswagen and Audi Seattle has a pay for performance philosophy that permeates the entire organization and we want people who are committed to success.

Our Philosophy

We provide a positive and rewarding environment for all our employees as well as promote a quality customer service driven experience for our clients. University Volkswagen and Audi Seattle has been around the Seattle area for over 60 years and is still family owned and operated.

Training Program

There is an ongoing training program designed to assist our employees to be able to perform at an efficient and effective level.

Why you should choose University Volkswagen and Audi Seattle

Our management team is devoted to assisting our team members accomplish their goals. We believe in mentoring and leading by example. Training is part of our everyday routine and the culture at our dealership is one of team unity and positivity. Competitive pay, excellent benefits, and a strong compensation package.

University Volkswagen and Audi Seattle is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.