Specialist, Vessel Closeout SYM

Salary Range: $50,000.00 to $56,000.00

Location

This position will follow a hybrid work-from-home/office model with at least three days in the office weekly

Role Summary

This position is responsible for the successful execution of the Vessel Closeout (VCO) process. The specialist will efficiently reconcile port pairs with terminals to ensure that intended containers are loaded onto vessels with all necessary export requirements. Additionally, the role provides expertise on non-standard vessel closeout issues to both internal and external parties, researches and responds to routine and non-routine customer inquiries, and recommends solutions for specialized challenges. Responsibilities also include tracking containers within rail websites to facilitate advancing, rolling, and reducing shipments, and submitting reports to US Customs. The incumbent will track and trace shipper documentation required for vessel loading, collaborate cross-functionally with Operations and Commercial teams, and report directly to the Supervisor of Vessel Close Out, SYM.

Additional Responsibilities

• Strong knowledge of reefer, Dangerous Goods (DG), breakbulk shipments, and over-dimensional cargo

• Familiarity with export rail processes and procedures

• Solid understanding of U.S. Customs requirements and compliance

• Strong data-driven analytical and problem-solving skills

• Flexibility to work varied hours and shifts as operationally required

• Proven ability to be an accountable, reliable, and collaborative team member

Core Required Skills and Competencies

• Strong cross-functional collaboration skills

• Proactive approach to continuous process improvement

• Excellent multitasking capabilities with the ability to prioritize workflows effectively

• Exceptional verbal and written communication skills

• High accuracy in data analysis and reporting

• Strong cognitive flexibility and mental agility

Function Specific Skills

• Applies sound judgment, established procedures, and domain knowledge to daily decision-making

• Ability to remain calm, make clear and reasoned decisions under pressure, and adapt to a fluid environment

• Responds to internal and external customers in a clear, accurate, timely, and professional manner

• Exceptional attention to detail and high accuracy

• Strong solution-oriented and proactive mindset

• Commitment to fact-based decision-making

Required Minimum Years Experience

Minimum of 2 years of function-related experience (preferred)

Required Minimum Education

Bachelor's degree preferred.

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you’re interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development.

ONE NA follows a hybrid work schedule requiring employees to work 3 days in the office (i.e. Tuesday, Wednesday, Thursday) and 2 days remote each week.

Salary commensurate with experience means your pay will be directly proportional to your background, skills, and qualifications.

What we offer:

• Opportunities available with hybrid working arrangements

• Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.

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