Tax Examiner Associate

The Ohio Department of Taxation is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement. The Ohio Department of Taxation is seeking multiple Tax Examiner Associates. What You’ll Do As a Tax Examiner Associate Serve as the "front line" for customer service by taking phone calls, responding to emails and live chats, and face-to-face interaction at our Welcome Center. Educate taxpayers by responding to written and verbal questions, attending outreach events, and helping create instructional materials. Learn all aspects of the taxes administered by Taxation. To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: View phone number on click.appcast.io or by email to: View email address on click.appcast.io. A full Position Description will be provided during the interview process. Minimum Class Qualifications Undergraduate core program in a business related field or public administration which included 2 courses in accounting; 3 months experience in customer service. Or equivalent of Minimum Class Qualifications for Employment noted above. Technical Skills Accounting and Finance Professional Skills Active Learning, Teamwork, Problem Solving and Customer Focus Agency Contact Information Hope DeVolld - View email address on click.appcast.io For all other inquiries please contact the HR Mainline at View phone number on click.appcast.io or email the staffing team at View email address on click.appcast.io. Job Information Unposting Date: Jul 19, 2026, 11:59:00 PM Work Location: Northland 2nd Floor Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $24.88 Schedule: Full-time Classified Indicator: Classified Union: OCSEA #J-18808-Ljbffr The Ohio Department of Taxation