Customer Service Specialist

Join the Ziker Cleaners Team! Looking for a part-time job where you can stay active, connect with customers, and be part of a great team? Ziker Cleaners is looking for a friendly, dependable, and customer-focused individual to join our team in South Bend! As a Customer Service & Garment Care Associate, you'll be the friendly face our customers see when they visit Ziker. From helping customers with their garments to processing orders and assisting with wash, dry, and fold services, you'll play an important role in creating an exceptional customer experience. Why You'll Love Working at Ziker Starting pay of $15.00/hour. Paid training no dry-cleaning experience required. Employee discounts. Positive and supportive team environment. Opportunities for growth and advancement. Stable, locally owned company. A job that keeps you active and engaged. Schedule & Availability This is a part-time position with availability needed during: MondayFriday: Afternoon and evening shifts Saturday: 9:00 AM3:00 PM Schedules may vary based on business needs. What You'll Do Greet customers and provide friendly, outstanding service Process garment drop-offs and pickups Operate the point-of-sale system and handle payments Assist with wash, dry, and fold laundry orders Help customers learn about Ziker services, specials, and promotions Answer questions and assist with customer concerns Keep the store clean, organized, and welcoming Balance the cash drawer and complete closing responsibilities Work as part of a team to keep daily operations running smoothly What We're Looking For We're looking for someone who is friendly, dependable, positive, and ready to learn. The ideal candidate is comfortable working with customers, can multitask in a busy environment, pays attention to details, and enjoys being part of a team. Previous experience in customer service, retail, hospitality, food service, or sales is preferred. While you'll have a primary store location in Goshen, there may be opportunities to pick up additional hours or work at other Ziker locations throughout South Bend, Mishawaka, Granger, and Elkhart. Ready to Join the Ziker Team? If you enjoy helping people, staying busy, and working with a team that values great service, we'd love to meet you! Apply today and become part of the Ziker Cleaners team!