Field Service Engineer -Chicago/South WI

Sartorius has a field-based role for a Field Service Engineer covering the Great Lakes Territory, with the ideal candidate residing in Chicago, IL or Southern Wisconsin. Responsibilities Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance, and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Document processes Operate vehicle safely and use field automation systems Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Qualifications Associate’s degree or High School Degree/GED with Technical certification 2+ years proven field service experience including calibration of balances and moisture analyzers Ability to troubleshoot, test, repair, and service technical equipment Ability to work flexible shifts and adapt to changing work schedules Familiarity with mobile tools and applications Identification with Sartorius core values: Sustainability, Openness, Enjoyment Benefits Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; flexible work schedules Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as Coaching, Agile Working and a Businesswomen’s Network Health & Well Being: Wide selection of health and well-being support such as medical plans, dental, vision, EAP, and other wellness programs Intelligent Working Environment: Working in smart buildings with the latest technology and equipment Retirement Savings Plan: 401(k) with generous company match Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening by e‑mail at View email address on click.appcast.io. #J-18808-Ljbffr Dormont Manufacturing Co