Room Attendant - Eastgate Hotel, BW Signature Collection

Job Description

Job Description

This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.

About the Role

The Room Attendant cleans and prepares guest rooms and assigned areas to brand standards to ensure rooms are clean, comfortable, and ready for arrival.

Essential Functions

• Clean and service guest rooms according to brand and company standards.

• Change linens, make beds, and restock room amenities and supplies.

• Clean bathrooms, vacuum, dust, and sanitize high-touch surfaces.

• Report maintenance issues, safety hazards, and lost-and-found items promptly.

• Follow proper chemical handling and safety procedures.

• Maintain housekeeping carts and storage areas in clean, organized condition.

• Follow room assignment schedules and productivity standards.

• Support room turns and priorities as directed.

• Perform other duties as assigned.

This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times.

Qualifications

Experience

• Housekeeping, cleaning, or hospitality experience preferred (willing to train the right candidate).

Education

• High school diploma or GED preferred.

Skills & Abilities

• Strong attention to detail and pride in quality work.

• Ability to work independently and manage time efficiently.

• Professional, friendly demeanor with guests and team members.

• Reliable, punctual, and dependable.

Availability

• Scheduling may include weekends and holidays based on operational needs.

Physical Requirements

• Ability to stand, walk, bend, push carts, and lift up to 50 pounds throughout the shift.

Work Environment

This position operates in a hotel housekeeping environment with repetitive motion and physical activity.

Reports To: Housekeeping Manager and/or other designated Company leadership

Employment & Equal Opportunity

Employment is governed by applicable state and federal law.

Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.

Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.

The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.