Registration Specialist

Job Summary The Registration Specialist is responsible for check‑in, preregistration, registration, preadmission, and admission. These functions include, but are not limited to, obtaining accurate and thorough demographic information, ensuring compliance with CMS, government payors, commercial and third‑party payors, EMTALA, and the Joint Commission rules and regulations, verifying benefits, obtaining preauthorization, collecting co‑pay and other payments, obtaining information, pictures, and signatures on HIPAA forms, and issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities. The Registration Specialist is goal‑oriented and makes decisions based on the best interests of each individual involved in the Revenue Cycle. Responsible for obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission. Responsible for working and maintaining system work queues. This position will also require answering the telephone, faxing, scanning, DPM’s, and various other duties assigned by the manager. This individual will be cross‑trained with the System Scheduling, Authorization, & Referrals to assist as needed. Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services. Promotes harmonious and efficient intra‑ and inter‑departmental relationships and delivers quality customer service. Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System. Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System. Any and all duties as assigned by the Supervisor or Manager. Education High School Diploma or equivalent required Certification & Licensures N/A Experience Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred. Ability to proficiently utilize a computer and software programs is essential. Must maintain a professional and courteous manner in dealing with customers and staff in all manners of communication. Must demonstrate appropriate and timely independent judgment. Total Rewards Comprehensive and affordable health coverage including medical, prescription, dental and vision – available on the first of the month after hire date. Saint Francis Medical Services Discount. Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility. Retirement benefits including SFHS immediate matching. Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation. Other benefits including Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, and Earned Wage Access. Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In compliance with the ADA Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call View phone number on click.appcast.io or email us at View email address on click.appcast.io. #J-18808-Ljbffr