Product Designer - UI/UX

Job Description

Job Description

About Fieldd

Fieldd is a fast-growing SaaS platform that helps service businesses streamline scheduling, dispatching, payments, customer communication, and day-to-day operations. We build software used by businesses across a variety of industries, with a focus on creating intuitive products that solve real-world operational challenges.

We're looking for a Product Designer who is obsessed with solving customer problems, simplifying complexity, and creating experiences that users genuinely enjoy using.

About the Role

This is not a pixel-pushing design role.

We're looking for a critical thinker and problem solver who can identify friction, challenge assumptions, and design solutions that balance customer needs with business goals.

You'll work closely with product, engineering, marketing, and leadership to design features that are both functional and visually compelling. You'll have a direct impact on the product roadmap and help shape how thousands of businesses interact with our platform every day.

The ideal candidate pays close attention to product flows, touchpoints, edge cases, and usability details. You understand that great design is not just about aesthetics—it's about creating seamless experiences that reduce friction, remove objections, and enable self-service.

What You'll Do

• Conduct market and competitor research to better understand customer needs and product-market fit 
• Create wireframes and user flows to validate concepts and refine solutions 
• Design beautiful, intuitive, and interactive prototypes 
• Conduct user testing and gather feedback to understand user behaviors and pain points 
• Iterate on designs based on research, testing, and stakeholder feedback 
• Design seamless user experiences across web and mobile applications 
• Create detailed design specifications and documentation for engineering teams 
• Design and ship real product features from concept through launch 
• Think through edge cases and user scenarios before development begins 
• Maintain and evolve our design system to ensure consistency across products 
• Collaborate closely with engineers, product managers, marketers, and leadership 
• Present design concepts and rationale to stakeholders 
• Track project progress and help ensure timely delivery 
• Contribute to product positioning, storytelling, and brand consistency alongside marketing 

What We're Looking For

Core Skills

• Strong UI/UX design experience 
• Excellent wireframing and prototyping abilities 
• Experience designing web and mobile applications 
• User research and usability testing experience 
• Strong understanding of design systems and component-based design 
• Ability to communicate design decisions clearly and confidently 

Traits That Matter

Empathy
You naturally put yourself in the user's shoes and advocate for their needs throughout the design process.

Problem Solving
You enjoy tackling complex challenges and turning them into simple, intuitive solutions.

Visual Design Excellence
You have a strong understanding of typography, hierarchy, spacing, color, and modern design principles.

Collaboration
You work effectively with cross-functional teams and can align stakeholders around a shared vision.

Business Acumen
You understand that product decisions should support both customer success and business outcomes.

What Success Looks Like

• Customers can complete tasks faster with less confusion 
• Product adoption and engagement increase 
• Support tickets related to usability decrease 
• New features launch with thoughtful UX and minimal rework 
• Design decisions are backed by research, data, and customer insights 
• Product experiences feel consistent, polished, and intuitive 

Location

Austin, Texas (In-Office)

We work together, in person, every day.

Engineering, product, sales, marketing, and leadership all sit under one roof on the east side of Austin. You'll see firsthand how a real SaaS company builds, ships, sells, and supports software.

This role is fully in-office. If you prefer remote work or slow feedback loops, this likely won't be the right fit.

Why Join Fieldd?

• Work directly alongside founders and decision makers 
• Design products used by real businesses every day 
• Have meaningful ownership and influence over the product 
• Collaborate with a highly engaged cross-functional team 
• Move quickly, ship often, and see the impact of your work 
• Non VC backed company

If you're passionate about creating exceptional user experiences and solving meaningful customer problems, we'd love to hear from you.