Team Member

Job Details

Job Location: 040068 - WP Indiana - Indiana, PA 15701
Position Type: Team Member

Responsibilities

• Customer Interaction
  • Presents a neat, clean appearance, in company uniform
  • Greets each customer they encounter with a smile and a word of welcome or departure
  • Maintains a clean and safe environment for customers
  • Serves customers according to all company procedures and standards
• Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand
  • Demonstrates a positive and enthusiastic attitude with co-workers
  • Helps new employees through training and orientation
  • Demonstrates patience and understanding when training others
  • Keeps other employees informed about what he/she is doing
• Attendance – is personally reliable
  • Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
  • Provides appropriate notice when unable to be at work
  • Provides written notice for being late or absent as required
  • Understands and uses approved time keeping system
• Cooperation with Management – is open and receptive to requests, demonstrates flexibility and dependability
  • Demonstrates a positive and enthusiastic attitude with management
  • Adjusts positively to requests for change from managers
  • Accepts procedural changes positively and without loss of effectiveness
  • Alerts management to station needs
  • Anticipates problems and brings them to management’s attention
  • Follows through with all commitments made
• Initiative and Energy – takes action without being told, goes beyond what is simply required, maintains a high activity level
  • Helps others when needed without being asked
  • Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
  • Is effective working on more than one task at a time
  • Finishes tasks completely once begun
  • Suggests ideas for solving problems, improving procedures, etc.

Qualifications