Insurance Posting Specialist

Insurance Posting Specialist

Join a group of passionate advocates on our mission to improve the lives of youth! Rite of Passage Team is hiring for an Insurance Posting Specialist at Canyon State Academy in Queen Creek, Arizona. Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student housing for 300+ youth, a Thrift Store, Cafe, Barbershop and Church open to the community incorporating life skills for our students. Along with a fully equipped weight room, football stadium, an athletic center (gymnasium, padded wrestling room & more).

Perks & Benefits: Medical, Dental, Vision and company paid Life Insurance within 90 days, and 401k match of up to 6% after 1 year of employment, Paid Time Off that can be used as soon as it accrues and more!

Essential Duties & Responsibilities:

• Post insurance payments, denials, adjustments, recoupments, and patient payments accurately and timely
• Review electronic remittance advice (ERA/EOB) for accuracy and completeness
• Research and resolve payment discrepancies, unapplied payments, and posting errors
• Reconcile daily deposits and payment batches
• Identify trends in denials, underpayments, and payer issues and escalate as needed
• Work closely with billing, collections, contracting, and credentialing teams to resolve claims issues
• Maintain payer-specific posting guidelines and documentation standards
• Assist with month-end reporting and reconciliation processes
• Ensure compliance with HIPAA and company confidentiality standards
• Support additional revenue cycle functions as assigned

Qualifications:

• High school diploma or equivalent required; associate's degree preferred
• Minimum 1–2 years of healthcare insurance posting or medical billing experience preferred
• Behavioral health, residential treatment, outpatient, or PRTF experience strongly preferred
• Knowledge of Medicaid, commercial insurance, and managed care reimbursement
• Experience with ERAs, EOBs, and clearinghouses
• Strong attention to detail and accuracy
• Ability to manage high-volume workloads and meet deadlines
• Proficiency in Microsoft Excel and electronic health record/billing systems
• Excellent communication and problem-solving skills
• Ability to pass a criminal background clearance check, drug screen, physical and TB test.

Preferred Experience:

• Experience with payer portals and denial management
• Familiarity with CPT, HCPCS, and UB-04 claim forms
• Experience working in a fast-paced revenue cycle environment

*Schedule subject to change based on the need of the program*

After 40 years of improving the lives of youth, we are looking for passionate advocates to continue the legacy of helping young people become successful adults. As an Insurance Posting Specialist you will have the unique opportunity to create a positive, safe and supportive environment for the youth we serve while building a career rich in growth opportunities and self-fulfillment.