Room Attendant
Rod N Reel Resort
Room Attendant
The Room Attendant is responsible for maintaining all levels of cleanliness and sanitation in the hotel rooms to ensure a safe and clean environment for all guests, visitors, associates, and vendors.
High school diploma/GED preferred. Previous experience in a similar role preferred. Must be available to work varying schedules, including holidays and weekends.
Must possess a friendly personality. Ability to read and comprehend basic instructions. Always maintain a professional appearance and manner. Must be a team player and willing to help fellow team members. Ability to multi-task, follow-up, and complete tasks in a timely manner. Consistently provide a high level of customer service. Must be committed, reliable, trustworthy, and accountable for their work activities.
Welcomes and interacts with guests and other team members with a genuine display of caring and friendliness. Clean all furniture in guest room as well as fixtures in bathroom using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip beds and make beds. Change bed linens, which may require lifting bedspreads weighing up to 50 lbs. Respond to all guest requests, problems, complaints, or accidents. Assist in maintaining and controlling all housekeeping equipment as requested. Make every effort to create a safe and accident-free environment. Make our guests feel safe, creating a worry-free, care-free experience. Communicate ideas to upper management to improve productivity. Ensure guests enjoy a positive experience due to the cleanliness of the property. Perform other duties as assigned.
Position requires sitting, hand-eye coordination, stooping, kneeling, and walking/standing for multiple hours in succession. This position may on occasion require lifting, carrying, pulling, or pushing of up to approximately 21-50 pounds. Team members must wear all the required Personal Protective Equipment (PPE) while performing job duties.
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