Remote Property Customer Support / Administration Specialist

Overview Remote position Job Title: Remote Property Customer Support / Administration Specialist Company Overview: Evolution Sports Group is a leading property management company that specializes in managing properties for sports teams and athletes. Our team is dedicated to providing exceptional service and support to our clients, helping them find the perfect property for their needs. We are a growing company with a dynamic and collaborative team culture, and we are looking for a Remote Property Customer Support / Administration Specialist to join our team. Position Overview: As a Remote Property Customer Support / Administration Specialist, you will play a crucial role in ensuring our clients receive the best possible service and support. You will be responsible for managing a portfolio of properties, providing customer support to clients, and assisting with administrative tasks. This is a full-time, remote position that offers a competitive salary and benefits package. Responsibilities Manage a portfolio of properties, including coordinating maintenance, inspections, and tenant relations Provide exceptional customer support to clients, including responding to inquiries and resolving any issues that may arise Assist with administrative tasks such as data entry, document preparation, and record-keeping Collaborate with the team to develop and implement strategies to improve customer satisfaction and retention Stay up-to-date on industry trends and developments to ensure our clients receive the best possible service Other duties as assigned Qualifications High school diploma or equivalent; Bachelor's degree. 2+ years of experience in property management, customer service, or a related field Excellent communication skills, both written and verbal Strong organizational and time-management skills Proficient in Microsoft Office and property management software Ability to work independently and as part of a team Strong attention to detail and problem-solving skills Ability to multitask and prioritize tasks effectively Experience working remotely is a plus Benefits & Compensation Competitive Pay Rate: $40–$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Health, dental, and vision insurance Paid time off and holidays Mental health support access (virtual consultations) 401(k) Retirement Savings Option (where applicable) Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential Work Schedule & Remote Details Flexible Scheduling: Choose Full-time (30–40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules 100% Remote Position — U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Additional Information Employee Benefits Package: PTO + Paid Sick Days, Collaboration with a supportive team, and opportunities for growth such as fast-track promotions, certifications & skills training, and internal mobility into leadership, QA, HR, or project roles. #J-18808-Ljbffr Evolution Sports Group