Digital Marketing Account Manager

Location: US Based | Full-Time or Contractor Role

Salary: $60,000 - 75,000/year

Start: Immediate

Hours: 9am - 5pm ET

Position Type: Remote

We’re a digital marketing agency located in the Raleigh NC area specializing in the home service industry. We’re looking for a Digital Marketing Account Manager to manage relationships with approximately 20-25 clients and serve as the main point of contact for their digital marketing campaigns.

The ideal candidate understands the fundamentals of Google Ads, SEO, and Google Business Profile (GBP) and can confidently communicate campaign performance, results, and recommendations to clients. This is primarily a client-facing and communication-focused role, rather than a hands-on campaign execution position. Extensive use of AI to research, analyze performance, and improve efficiency is a critical part of this role.

Responsibilities

• Manage and build relationships with 20-25 clients.
• Lead client calls and communicate campaign performance and results.
• Explain Google Ads, SEO, and GBP performance in a clear, client-friendly way.
• Identify trends, opportunities, and potential issues.
• Coordinate with internal marketing teams to ensure client needs are met.
• Use AI tools to research, analyze performance, and improve efficiency.
• Manage client requests, follow-ups, and ongoing communication.
  

Requirements

• 2+ years of experience in account management, client success, digital marketing, or a related field.
• Working knowledge of Google Ads, SEO, and GBP.
• Excellent written and verbal communication skills.
• Comfortable presenting results and speaking with clients.
• Strong organization and ability to manage multiple accounts.
• Experience working with AI tools such as ChatGPT and Claude to better understand campaigns and results is highly desirable
• Digital marketing agency experience is preferred.

We’re looking for someone who can answer: “What’s happening, why is it happening, and what should we do next?” and communicate that clearly to the client.