Seasonal Hotel Mini Bar Attendant

Job Summary Provide guests with a fully stocked and well‑maintained mini bar on a consistent basis throughout their stay. Stock the mini‑bar cart with the necessary items in order to maintain the par level on a daily basis. Clean, stock and maintain the mini‑bars regularly and consistently; it must be kept clean at all times. This includes, but is not limited to, the cleaning of equipment, products and menus. How You Will Create the Extraordinary Wipe down all of the snack compartments thoroughly. Maintain a fully stocked inventory of all mini‑bar items. If par level is low, order the necessary items from the storeroom. Inventory all guest mini‑bars on a daily basis and post the appropriate charges to the room prior to guest departure. Ensure all duties found in the refreshment center inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned mini‑bars, menus are present, inventory is complete, and refill reports are accurately filled out. Raise checks and maintain Bartech and iPads. Authorized to enter all guest rooms pertaining to Mini bar at any given point of time. Respect Do Not Disturb light; when lit a Mini Bar service card must be placed under the door as well as DND Room marked. Stock and replace missing items, inspect, make sure labels face guests, bottles are sealed, move and clean the mini‑bars in accordance with departmental procedures and policies. Maintain, track and complete daily worksheet of mini‑bar stock. Responsible for replenishment of Mini bar items in rooms. Maintain the Mini bar Pantry in terms of par stock, stacking and cleanliness. Ensure items are locked and secured. Wipe down all bottles thoroughly. Ensure products in Mini‑Bar are not expired and remove them as necessary. Maintain assigned Mini‑Bar carts. Raise store requisition and obtain stock from warehouse and store in the assigned storerooms. Maintain and complete assigned floors and rooms requesting Mini‑Bar service. Follow up on guest disputes. Mini bar attendants are responsible for the safe‑keeping of master keys, mini bar carts and Bartech iPads. Maintain the highest level of customer service and display professionalism at all times. Follow all required safety and standard operating procedures. Ensure rotation of all mini‑bar products; FIFO (first in first out). Properly complete, maintain and track inventory in assigned storerooms. Communicate effectively with Mini‑Bar Vending Supervisor regarding any issues and/or concerns. Report all mini‑bar concerns to management including any guest issues. Perform any other duties deemed necessary for the success of the department. Perform other job‑related duties as assigned. Knowledge of Point of sale (POS) systems, handheld POS, inventory and store requisition software and reporting tools. What You Will Need Must be 21 years of age or older. High school diploma or GED required. Previous experience in hotel industry. Additional Requirements Must be able to work a varied schedule which includes working weekends and holidays. Must be able to speak conversational English. Most work tasks are performed indoors; temperature is moderate and controlled by hotel environmental systems; must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Must be able to stand and exert well‑paced mobility for a minimum of 8 hours in length. Walking and standing are required for the majority of the work day and possibly for 8 hours or more. Uniform should be worn at all times and kept nice and neatly pressed with name tag visible at all times. Must be able to push or pull 100 lb. product carts and bend at the knee to check bars frequently. Must be able to walk up and down stairs throughout the day. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Job Info Job Identification 83431 Job Category Food and Beverage & Culinary These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individual’s religious beliefs or practices. Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. #J-18808-Ljbffr