Inside Sales Representative

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Inside Sales Representative will sell products and services offered by the company to current and new clientele. The Inside Sales Representative is responsible for increasing sales by developing and maintaining relationships with customers and clients. Duties may include identifying prospective customers through cold calling and other outbound methods, following up on potential sales leads, assisting existing clients with system upgrades, transfers of service, and cross-selling of additional services provided. Essential Duties & Responsibilities Build and maintain a network of sources from which to identify new sales leads by actively cold calling and using other outbound methods. Assist existing clients with system upgrades, system moves, and transfers of service. Communicate with customers leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs. Demonstrate the functions and utility of products or services to customers based on their needs. Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale. Maintain communication with existing and previous customers, alerting them to new products, services, and enhancements that may be of interest. Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Provide periodic territory sales forecasts. Perform other duties assigned by management. Education/Qualification High school diploma or equivalent. 3+ of experience in fire sprinkler/fire alarm estimating. Experience initiating contacts with customers and providing follow-up to ensure strong customer service. Experience working against deadlines and a good record of completing projects on time. Advanced oral and written communication skills allowing effective communication with customers, superintendents, field personnel, and management. Other Duties Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy. Performs other duties as assigned. Physical Requirements Ability to utilize phones and email to communicate with others. Manual dexterity, to operate a computer system, copy/fax machine and write legibly. Requires typing and using a mouse. Ability to sit at a desk/computer station and work on a computer for prolonged periods of time. Benefits and Perks Excellent pay Medical, dental, vision Company paid life insurance Company paid short-term disability 401K with employer match Paid vacation and company holidays Training and Career Development Company vehicle (if job applicable) Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees Our Commitment Pye-Barker is built on four core values – customer-bias, trust, respect, and commitment – that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what’s right by our customers, community, and one another, each and every day. Our EEO Statement Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law. We are hiring across the nation! Many of our roles provide on-the-job training to help you get licensed and working. View Our Locations More About Us Since 1946, we have been an industry leader with a reputation for putting our customers and our people first. We strive to serve our communities by keeping businesses, families, and neighbors safe from fire, life safety, and security risks. Our values serve as the foundation for our culture -they're how we treat our customers and each other. See Our Offerings We promise to make recommendations that are always in the best interest of our customers and provide service that’s responsive and dependable, every time. You can count on us to care for you - our customer - as we care for each other. We have the utmost appreciation for this industry and each other, and are proud to be working together to help our customers and neighbors protect what they've built. We're committed to quality craftsmanship, quick response and taking care of our team members and our customers like family. #J-18808-Ljbffr Pye-Barker Fire & Safety, LLC