Operations Team Lead_SFO3321_POS000904
$27 per hourForward Air
Operations Lead
Compensation- $27.00 per hour
JOB SUMMARY
The Operations Lead role is responsible for employee onboarding, safety trainings, facility upkeeping. This role will focus on administrative tasks, organization & communication across multiple departments. This lead position will follow established procedures to ensure the completion of trainings & documentation as required by management. Responsible for driving safety awareness & policy changes as instructed by upper management. Maintain flexibility to assist in other warehouse roles based on business needs. Follow Standard Operating Procedures & KPI's that maximize load management efficiency
Utilizes available tools including, but not limited to, Microsoft programs, LMS software, Onboarding packets & emails for successful documentation, communication.
Job Duties (not limited to the list below)
- Each employee is expected to communicate with all teams in a respectful and professional manner; exhibit mature behavior in dealing with challenging situations.
- Support and implement the company's initiatives to promote positive morale and team building
- Work with HR & leaders to ensure all employees are up to date on their LMS trainings
- Complete onboarding for all new employees utilizing our onboarding packets with support of Recruiting Team
- Complete basic warehouse trainings & provide necessary tools for success
- Have a high impact on first impressions to demonstrate our company's driven culture to succeed
- Complete daily/monthly facility safety checks & document accordingly
- Drive Safety efforts through weekly trainings as directed by our safety team and Manager
- Assist with supply ordering, organization & storage
- Provides support to other departments in the operation when the workload requires it
Requirements, Skills & Abilities include but not limited to:
- Follows work-safe practices.
- Operates various pieces of equipment (pallet jack, handheld scanner, desktop computer, scale, etc)
- Demonstrate a commitment to our company's core values.
- Interact with management and work groups with information exchanges related to immediate tasks.
- Work in a fast-paced, metric-driven environment.
- Attention to detail
- Proficient ability to communicate, both verbally and in writing, English and Spanish
- Proficient math skills (counting, addition, subtraction, multiplication)
- Proficient computer skills (keyboard; emails, opening, closing, and saving documents)
- Must be able to bend and lift 50 lbs. and work on your feet for the entire shift.
- Must be able and willing to frequently bend, squat, twist, push/pull to retrieve inventory and packing items throughout the shift
- Must be able to work on your feet for a minimum of 8 hours a day.
- Exhibited good job performance and behavior as measured through indicators such as teamwork, attendance, quality, and productivity, etc.
- Must be flexible with scheduling, work overtime as business dictates.
$70k - $90k
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