Physician and Provider Relations Outreach Growth Strategist

Physician and Provider Relations Outreach Growth Strategist

Tulsa, Oklahoma

Full Time

Ensure providers in primary and secondary services areas are effectively informed of and educated to Ardent hospital and medical group providers and services. Communicate closely with hospital market, facility, and medical group and service line leadership to review market knowledge and implementation of PPRO goals for each assigned service line, geographic territory or facility.

Track key performance indicators (KPIs) such as outreach activities and hospital financial goals. This position will work frequently with both internal and external providers, medical group and hospital leadership, and community leaders. The strategic ability to identify growth opportunities and link activity to results while communicating and partnering effectively with market, hospital and service line leadership is essential.

Responsibilities:

• Serve as an extension of hospital leadership and operations, focusing on key internal and external customers to impact hospital market share.
• Establish and maintain strategic relationships with internal and external customers, including physicians and providers to leverage voice and drive high engagement.
• Exhibits strong command of market environment by providing strategic direction and client to inform market growth strategies and service line growth initiatives.
• Identifies opportunities for business development leadership.
• Demonstrates high strategic focus and creates data driven growth plans that are regularly presented to facility leadership.
• Displays high business acumen skill set and is experienced in leveraging data to inform strategic growth plan development.
• Meets targets for assigned service lines.
• Ability to analyze data and track results.
• Maintains accurate account and contact information in CRM tool.
• Skilled in prospecting for new business to increase market share growth.
• Manages effective target list and demonstrates effective reach and frequency.
• Communicates key service line messages that are created and aligned to marketing growth strategies.
• Partners with physician practice operations leadership to create growth strategies and manage operational opportunities that are patient centric.
• Identifies and communicates barriers to business to leadership using CRM system while recommending solutions and creation of communication strategies to customers.
• Analyzes, integrates, and understands business function and utilizes multiple tools to assess marketplace opportunities.
• Ability to create data driven strategic growth sales plans.
• Ability to create customer focused practices and ensures that the customer perspective is the driving force behind business decisions and activities.
• Communicates effectively and demonstrates mutual understanding and respect to internal, external customers and team.
• Aligns with physician and provider relations team members to accomplish strategic goals.
• Aligns strategically and collaboratively with key stakeholders.
• Adheres to policies and procedures to ensure compliance and patient safety.
• Employs an owner mentality.
• Works well in a matrixed environment.
• Works with analytics team to identify new business opportunity and changing trends for assigned service lines.

Education and Experience:

• Bachelor's degree. Additional years of experience may substitute for the required education on a year-for-year basis.
• 5 years of demonstrated sales experience.
• 2 years of previous hospital or healthcare experience.
• Experience with Salesforce or other CRM software preferred.

Knowledge, Skills and Abilities:

• Ability to work independently.
• Knowledge of the healthcare industry and current economic trends and challenges for healthcare systems.
• Must demonstrate ability to understand larger strategic picture and how to leverage the role effectively to drive growth.
• Ability to clearly understand hospital goals and ability to leverages understanding to reach goals; clearly aligns results to meet operator's expectations.
• Translates initiatives into action and implements communication strategies.
• Creates accountability in self and others.
• Ability to communicate effectively both written and verbal, and in a compelling way that drives other's thoughts and actions and ensures understanding.
• Demonstrates strong interpersonal skills to influence and build effective relationships.

Skills and Certifications

Sales Healthcare Data Analysis