Director of SW Engineering -Exchange

Seattle, Washington, United States / San Jose, California, United StatesProducts – Engineering /Fulltime /HybridOver 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.Are you energized by the idea of shaping the future of generative AI and agentic systems? Do you want to help define how intelligent agents discover capabilities, use tools, collaborate across systems, and deliver meaningful outcomes for customers? Do you aspire to create global impact while tackling challenges at the intersection of AI, distributed systems, cloud platforms, security, and large-scale product engineering?Then come, advance with us.This is an incredible opportunity to work at the forefront of AI-driven networking, agentic automation, cloud-native platforms, and intelligent product experiences. You will help lead the development of a next-generation platform that enables an ecosystem of AI agents, tools, skills, and integrations designed to support highly scalable, secure, reliable, and adaptable enterprise use cases.There has never been a better time to join Extreme. Following several acquisitions that have expanded our portfolio and go-to-market strategy, we continue to see significant opportunity and growth across regions. As a Technology Leader in the Gartner Magic Quadrant, Extreme is also deeply committed to fostering a culture that embraces diversity, inclusion, and equality in the workplace. Our motto is “Advance with us,” and it applies to everyone we work with — inside and outside the company.We are driving a fundamental shift in how businesses manage wired and wireless networks by building high-performance, real-time systems that can perceive, reason, retrieve context, use tools, and take intelligent action on behalf of users. You will lead engineering teams working on strategic AI platform capabilities, including agent orchestration, tool and skill ecosystems, secure integration frameworks, scalable microservices, and enterprise-grade runtime infrastructure. You will partner closely with product, architecture, security, cloud operations, and other engineering leaders to define the technical direction and deliver high-impact systems that are reliable, extensible, and built for long-term scale.Job Responsibilities• Provide visionary technical and organisational leadership for teams building next-generation AI agent platforms, tool ecosystems, and cloud-native services, including agent orchestration, tool invocation, skill discovery, workflow execution, context management, and governance.• Define and drive the engineering roadmap for highly scalable, secure, reliable, and extensible systems that enable AI agents, tools, skills, integrations, and enterprise workflows across Extreme’s product portfolio.• Build, mentor, and lead high-performing teams, including hiring, performance management, developing leaders, and fostering a culture of strong engineering standards, accountability, and innovation.• Drive execution across multiple programs and teams, ensuring clear priorities, predictable delivery, effective risk management, and alignment with product, architecture, security, CloudOps, and senior leadership.• Guide complex architectural and technical decisions, including trade-offs related to distributed systems, multi-agent workflows, latency, reliability, cost efficiency, tenant isolation, data privacy, and platform extensibility.• Champion production readiness and operational excellence, including secure-by-design development, API consistency, observability, SLOs, capacity planning, resiliency, automation, and measurable quality outcomes.• Stay current with emerging AI and platform trends, including agent frameworks, MCPbased tooling, skill ecosystems, RAG patterns, LLM integration, evaluation, guardrails, and enterprise AI governance.Basic Qualifications• Bachelor’s degree in Computer Science, Engineering, Machine Learning, Mathematics, or a related technical discipline, or equivalent practical experience.• 15+ years of software engineering experience, including 10+ years of engineering leadership experience and 5+ years managing managers or multiple engineering teams.• Proven track record of designing, delivering, and operating complex, high-impact AI, ML, generative AI, automation, or intelligent software platforms.• Strong practical understanding of generative AI and agentic architectures, including LLM integration, Model Context Protocol, RAG, agents, tools, skills, orchestration, context/memory, evaluation, guardrails, observability, and policy controls.• Experience leading teams that build scalable, secure, and reliable cloud-native AI or dataintensive services, with strong depth in distributed systems, microservices, APIs, and production operations.• Experience managing multiple concurrent programs and engineering teams in an Agile or iterative product development environment.• Strong communication skills with the ability to engage effectively with executives, product leaders, architects, senior engineers, security teams, and cross-functional stakeholders.Preferred Qualifications• MS or PhD in Computer Science, Artificial Intelligence, Machine Learning, Distributed Systems, or equivalent experience.• Experience with agentic AI platforms, AI agent frameworks, tool-use systems, MCP-style integrations, plugin ecosystems, workflow automation, developer platforms, or skill marketplaces.• Experience building or leading extensible platforms where multiple teams, services, or partners contribute capabilities through APIs, SDKs, plugins, tools, integrations, or developer-facing interfaces.• Experience designing secure, governed platforms that support permissions, tenant isolation, auditability, rate limiting, policy controls, observability, and safe tool execution.• Experience with cloud platforms and modern infrastructure technologies such as AWS, Azure, GCP, Kubernetes, Docker, Kafka, SQL/NoSQL databases, search systems, vector databases, graph databases, or event streaming platforms.• Experience partnering with Product Management and Program Management to define strategy, clarify requirements, manage trade-offs, and deliver customer-facing platform capabilities.Come work with a team of highly talented engineers and scientists and help define the nextgeneration of AI-driven networking experiences. Advance with us to achieve new heights everyday.$175,000 - $260,000 a yearExtreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.