Administrator

Administrator

The administrator will act as the face of the location and the company by offering the highest level of customer service and hospitality to visitors, clients, and the community. Provides administrative support to a funeral home, cemetery, crematory, or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.

Essential Functions and Competencies

• Enters contract details into the information system and maintains other related documents
• Orders and checks the memorial to ensure accuracy
• Processes annual funeral home and cemetery license renewals
• Codes and scans invoices
• Processes accounts payable and other accounting support transactions
• Receives incoming telephone calls and assists callers with any questions or comments, directs calls to appropriate team members
• Files and maintains customer information
• Maintains office and facility supplies as well as fax machines, copiers, and network printers
• Good written and verbal communication skills are needed for interactions with grieving families, co-workers, and other stakeholders to generate accurate and timely responses to questions and requests in a calm, professional manner
• Collaborates easily with co-workers, keeps shared information up to date, and works well independently
• Communicates in a timely and effective manner with management
• Excellent attention to detail while simultaneously handling a range of time-sensitive tasks

Required Education and Experience

• High School Diploma or Equivalent
• Two (2) years of administrative support experience
• Proficient in MS Outlook, Excel, Word, and PowerPoint
• Prior work experience in bookkeeping or accounting is helpful, but not required

AAP/EEO Statement

Equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans, or any other status or condition protected by law, except where a bona fide occupational qualification exists.