Technical Program Manager

Technical Program ManagerWinWire Technologies is looking for a Technical Program Manager to manage products for Digital Transformation Agency as a Leader for building products aligned to the overall delivery assurance.Technical Program Manager (TPM) will lead customer projects and will provide thought leadership to customers and project teams from both technology, project and product management aspects with a clear goal of delivery excellence. TPM must look for and provide Value Add and enable new business opportunities, support the account team for overall growth of the account. TPM is expected to manage customer communication efficiently and resolve conflict (both internal and external). Manage and drive review meetings with internal and external stakeholders (weekly, monthly, and quarterly). Mentor and coach, the respective practice/delivery team members.TPM must have played technology role (Architect/ Lead/ Engineer) role where she/he has led the design/implementation of software products.Essential Duties and Responsibilities:Demonstrate Thought Leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives.Must have worked on several (at least 5+) projects building products leveraging AWS Services using Frontend Technologies (Typescript) and API Development using nodejsHas extensive experience in building products for organizations preferably start-ups.Understand customer product engineering process and collaborate with engineering teams to build features prioritized as per product roadmapConduct regular connects with the customer's point-of-contact for project feedback/issues/ escalation and establishing a good relationshipPrepare weekly status reports and review them with Delivery Director/Account ManagerParticipate in all the weekly project status review meetings with the customerTrack & own all the Internal & External Issues and Risks at the project level and bring it up during the Account and Quality reviewsOwn project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalationAbility to work collaboratively with others from any functional area or background, to influence thinking and gain acceptanceTrack onboarding, training and joining of resources (FTE/ Contract) hired for the engagement.Carry out 1:1 with team members to gather inputs and provide constructive feedback for growthProvide inputs to L&D team on training needs specific to customerQualifications Required Skills:Degree in Computer Science or related stream from a reputable institution10+ years of total IT experience with at least 8+ years working in product based organizations with focus on Quality AssuranceStrong experience working in an Onsite-Offshore modelBuilding products leveraging AWS Services using Frontend Technologies (Typescript) and API Development using nodejsSuperior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skillsStrong analytical and creative problem-solving skillsStrong organizational skills; works well under pressure and with minimal supervisionExcellent verbal and written communication skillsAbility to manage & drive projects with metrics and data, create structure and templates as necessary for project reviewsAbility to effectively drive execution and own responsibility for overall success of projects