Business Systems Manager

Job Description

Job Description

Cleanslate is actively recruiting a Business Systems Manager to join our office in Linden, NJ!

Cleanslate is a leading provider of cleaning and hygiene solutions to the institutional, commercial, and retail markets since 2004. Our focuses include manufacturing and distribution of products as well as service and training for our customers. We strive to exceed our objectives of helping to drive greater customer satisfaction.

What We Offer

• Weekly pay
• Employer subsidized Health, and Dental., FREE Vision, and Life Insurance
• Generous 401(k) Matching
• Paid Holidays
• Paid Time Off as well as paid birthday time off

Position Overview

This role owns operational execution- keeping our business systems running, secure, documented, and continuously improving, and driving technology projects from kickoff to go-live. This is an execution and ownership role, not a strategy role. You will be given direction on priorities and architecture; your job is to make things happen reliably, communicate proactively when something is off-track, and never let scope or risk go unspoken.

Responsibilities

Systems Administration:

• Serve as primary administrator across core business systems (Salesforce, Freshdesk, Monday.com, and supporting platforms).
• Manage user provisioning, deprovisioning, permissions, and access audits.
• Troubleshoot day-to-day issues and coordinate with vendors on fixes, upgrades, and maintenance windows.
• Maintain living documentation for every system you administer- configuration, processes, and known issues.

Project Coordination:

• Run technology and systems projects end-to-end: planning, timeline, testing, implementation, and vendor coordination.
• Track milestones and proactively flag schedule or scope risk before it becomes a surprise.
• Support new system rollouts and enhancements identified by the Director.

Salesforce Administration:

• Own configuration, workflows, page layouts, and user management.
• Build and maintain reports and dashboards for business stakeholders.
• Partner with the Director to scope and deliver ongoing enhancements.

Skills/Attributes

• 5-8 years of experience spanning IT systems administration, Salesforce administration, and/or technical project coordination.
• Salesforce Certified Administrator required; Advanced Administrator certification a strong plus.
• Hands-on experience with a business ERP (SAP Business One or similar) preferred.
• Working familiarity with BI/reporting tools (Power BI or similar) and helpdesk/ticketing platforms (Freshdesk/Freshservice or similar).
• Track record of managing multi-stakeholder projects from scoping through go-live.
• Excellent written communication; comfortable structuring updates around problem, action taken, and resolution.
• A demonstrated habit of surfacing problems early rather than absorbing or quietly managing around them.

Schedule: Monday-Friday 8:30AM-5:00PM

Pay Range: $70,000-120,000 D.O.E.