Trust & Safety Product Manager - Payments - Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Fraud Prevention within Payments' Trust & Safety organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develop a product strategy and product vision that delivers value to customers Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Proactively manage a new product or synergies pipeline that anticipates and responds to ecosystem stakeholder needs and market trends to ensure best-in‑class offering in the market Align with cross‑functional partners to co‑create business readiness materials and keep up-to-date with changes in customer solution and service needs Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or Fraud Prevention for the Payments domain Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Hands‑on past experience building and commercializing innovative products and services Capacity to work and align with cross‑functional internal and external stakeholders towards the common objective Skilled in developing and managing product documentation leveraging tools such as Word, PowerPoint, Excel, Visio, etc. Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Strong understanding of e‑Commerce and Corporate business models (e.g. B2B, B2C, B2B2C) Familiarity with the credit card processing lifecycle, Fraud prevention, and AI/ML strategies Exceptionally strong presentation and communication skills Ability to execute on the Go‑to‑Market strategy We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics. #J-18808-Ljbffr TwinThread