Associate Director of HR Operations
$160k - $190kHire Point Recruiting
Job Description
Job Description
Position Overview:
The Associate Director of HR Operations will lead the day-to-day delivery and continued development of HR operations across the organization. This role will oversee core employee processes, operational support, service delivery, compliance, reporting, and process improvement while helping ensure a consistent experience for employees and managers.
The position will work closely with HR and business teams to support the effective administration of HR programs and processes across a global workforce. The Associate Director will help establish efficient ways of working, maintain appropriate operational standards and controls, and identify opportunities to improve how HR services are delivered.
The role will also lead the HR Operations team and support the continued development of scalable practices that meet evolving organizational needs.
Employment Type: Full-Time, Permanent
Work Arrangement: Hybrid
Base Salary: $160k - $190k
Key Responsibilities:
- Lead HR Operations and oversee the consistent and effective delivery of HR services across a global organization.
- Oversee employee lifecycle activities, including onboarding, employee changes, transfers, promotions, leaves, organizational updates, immigration support, case management, terminations, and offboarding.
- Support accurate and consistent processing and documentation of employee information and employment-related transactions.
- Develop and maintain processes, procedures, documentation, and service standards that support effective HR operations.
- Identify opportunities to improve workflows, simplify processes, increase efficiency, and strengthen overall service delivery.
- Establish clear responsibilities, handoffs, service expectations, and escalation processes across HR operational activities.
- Provide support and guidance on complex or sensitive HR operational matters and coordinate resolution with appropriate stakeholders.
- Partner with HR teams to support the implementation and ongoing administration of programs, policies, and initiatives.
- Coordinate with HR Business Partners, Talent Acquisition, Compensation, Benefits, Payroll, and other functions on employee-related activities and changes.
- Identify operational risks, process gaps, and control needs and implement appropriate improvements.
- Maintain effective operational practices and controls that support compliance with organizational policies and applicable requirements.
- Promote consistent administration of HR policies, procedures, and employment practices.
- Support audit activities and maintain appropriate records and documentation related to HR operations.
- Help maintain accurate employee information and effective data management practices.
- Identify opportunities to improve the way employees and managers access and interact with HR services.
- Maintain HR resources and materials that help employees and managers understand and navigate HR processes.
- Use employee and manager feedback to identify opportunities to improve HR services and operational practices.
- Collaborate with HR, Payroll, Finance, Legal, Compliance, and other business functions to support effective HR operations.
- Translate HR and business needs into practical processes and operational solutions.
- Support the operational execution of broader HR initiatives and organizational changes.
- Coordinate activities across functions and ensure responsibilities and expectations are clearly defined.
- Manage external vendors and service providers supporting HR operations.
- Develop and maintain reporting and metrics that provide visibility into HR operational performance.
- Monitor service delivery, employee activity, case volume, turnaround times, and other relevant operational measures.
- Establish and monitor service expectations to support consistent and effective HR delivery.
- Use data, trends, and feedback to evaluate performance and identify risks and improvement opportunities.
- Lead continuous improvement efforts focused on efficiency, consistency, scalability, service quality, and the employee and manager experience.
- Lead and develop the HR Operations team, including establishing priorities, responsibilities, and performance expectations.
- Ensure team resources and coverage are appropriately aligned with operational needs.
- Build team capabilities through coaching, training, cross-training, knowledge sharing, and professional development.
- Promote accountability, collaboration, strong service, operational discipline, and continuous improvement within the team.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 8+ years of progressive experience in HR Operations, People Operations, HR Shared Services, or a related HR function.
- Experience supporting HR operations within a global organization.
- Experience leading and developing HR Operations or related teams.
- Strong understanding of employee lifecycle processes, HR operations, service delivery, compliance, data management, and operational controls.
- Experience managing employee processes such as onboarding, employee changes, organizational updates, case management, terminations, and offboarding.
- Working knowledge of HR policies, employment practices, compliance requirements, and related operational considerations.
- Experience developing and maintaining HR processes, procedures, documentation, and service standards.
- Demonstrated experience improving HR operations, processes, and service delivery.
- Ability to lead cross-functional initiatives and build effective relationships across HR and other business functions.
- Experience using metrics and service measures to evaluate HR operational performance.
- Strong communication, analytical, problem-solving, and organizational skills.
- Ability to effectively manage multiple priorities in a changing environment.
- Ability to handle confidential employee information with discretion and sound judgment.
- Experience with centralized HR Operations, shared services, or similar service delivery models preferred.
- Experience with HR case management or knowledge management practices preferred.
- Experience with HR reporting, analytics, dashboards, and data-driven decision-making preferred.
- Experience supporting organizational growth, change, or evolving HR operations preferred.
- Experience working within a complex or highly regulated organization preferred.
- Advanced Human Resources certification preferred.
$100k - $120k
Job Title Location 11 VREELAND RD, Florham Park, NJ, 07932-1511, United States Base Pay $100,000.00 - $120,000.00 / Year Employee Type Regular Full-Time Exempt Minimum Experience 7 Years Description Requirements SummarySuggestedFull time- ...better health worldwide, together.Our Team, Your ImpactAs a Global Program Associate Director (GPAD) within the Global Program Leadership (GPL) organization in Teva R&D, you will act as the operational “engine” of cross‑functional drug development team(s), ensuring...SuggestedLocal areaWorldwideFlexible hours
$124k - $280k
...SectorInsuranceSpecialismOperationsManagement LevelSenior ManagerJob Description & SummaryA career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move...SuggestedFull timeH1b$152.6k - $283.4k
Job Description Summary#LI-HybridNovartis has an exciting opportunity for an Associate Director, Content Approval Operations, to lead the execution, and continuous improvement of Content Approval Services related to Core Claims, Reference Librarian resources, and Workflow...SuggestedFull timeLocal areaRemote workRelocation$180.82k - $200.8k
...discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease. The Associate Director, Business Analytics and Insights resides within the Analytics and Insights department and serves as the primary business...SuggestedFull timeTemporary workLocal areaFlexible hours$91k - $253.7k
We are seeking an Associate Director, Business Systems to partner closely with Product Managers, Stakeholders and development teams on the... ...Contribute to release notes and internal enablement materials for operations and client-facing teams.Stakeholder collaborationFacilitate...Full timeContract workPart timeImmediate startWorldwide- Culture, Team & Leadership Lead, mentor, and build a high-performance team of Regional Directors, Executive Chefs, General Managers, and operations staff—rooted in genuine care for the people doing the work every day. Define and embed a unifying culture of hospitality...
- ...the dynamic team at The Goddard School® at: 311 Smith Rd. Parsippany, NJ 07054 as our School Director! We’re seeking a passionate and proactive leader to oversee daily operations, support a team of dedicated educators and ensure a high-quality learning environment for...
$154.16k - $192.7k
...better health worldwide, together.Our Team, Your ImpactThe Associate Director, Launch Excellence, will report to the Director, Commercial... ...ability to influence without direct authority, and comfort operating in a matrix environment. How You’ll Spend Your DayAll areas...Local areaWorldwideFlexible hours$182.2k - $227.5k
...the flexibility to balance life with work, and the opportunity to better health worldwide, together.Our Team, Your ImpactThe Associate Director, MSL is responsible for providing leadership, strategic direction and development for the MSL team in order to achieve Medical...Local areaWorldwideFlexible hoursNight shift$70k - $140k
...for Programmatic media and a deep understanding of the evolving digital landscape? CMI Media Group is seeking an experienced Associate Director, Programmatic to lead our programmatic initiatives and help shape the future of healthcare media.As a key leader within our agency...$171k - $203k
...healthy, and stand up to the world’s oldest enemy: disease. The Associate Director, Patient Access, will report to the Senior Director,... ...portfolio. The Associate Director will drive consistency, operational excellence, and best-in-class service across these programs...Full timeTemporary workLocal areaFlexible hours$172.16k - $215.2k
...looking for an experienced, business‑savvy Associate Director, Legal Generalist to join our U.S.... ...counsel across a wide range of commercial, operational, and corporate matters.This is a highly... ..., real estate, finance, QA/QC, HR, EHS, global facilities, government affairs...Contract workLocal areaWorldwideFlexible hours$113k - $169k
...support early childhood development and lifelong health. MJN operates in over 50 countries and plays a vital role in delivering high... ...make a difference in millions of lives? Come join our team. As Associate Product Manager, App & Rewards on Enfamil at Reckitt, you will...Temporary workLocal areaVisa sponsorship$99.8k - $149.6k
...opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses... ...strength.M&ALead the execution of HR integration activities associated with acquisitions and organizational transitions.Coordinate onboarding...Full timeLocal area- ...Services business.ADP Comprehensive Services provides tailored HR, payroll, and benefits outsourcing, combining expert guidance with... .... Best-in-class benefits start on Day 1 because healthy associates are happy ones.Focus on your mental health and well-being. We're...
- The Continuous Improvement Manager is responsible for leading, developing, and executing strategies to drive operational excellence across the medical device manufacturing organization. This role champions Lean, Six Sigma, and problemsolving methodologies to improve product...Full time
$160.3k - $297.7k
...Please only apply if this location is accessible to you.Novartis operates a Hybrid working policy with a requirement of 12 days per... ...Operations.As the Global Clinical Operations AI Program Associate Director, you will drive the delivery of GCO's AI portfolio, translating...Full timeWork at officeRelocation$88k - $118k
About the Role:We have a current opening for a Associate Brand Manager, Tic Tac and are actively reviewing applications.The Associate Brand... ...recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation...Seasonal work$185k - $230k
...to patients living with rare skin diseases.Your Role:The Associate Medical Director is responsible for the development of medical strategy for... ...individual will provide medical/scientific strategic and operational expertise for core scientific affairs activities such as...Permanent employmentContract workWork at office$88k - $118k
About the Role:We have a current opening for a Associate Brand Manager, Nutella Core and are actively reviewing applications.The Associate... ...the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for...Work at officeRemote work$195.67k - $253.22k
...Associate Director, Biostatistics At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases... ...Director, Biostatistics, you will provide strategic and operational statistical leadership for clinical development programs...OverseasFlexible hours$34.8k - $75.1k
...healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and... ...veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications...Temporary workWork experience placementInternship$99k - $232k
...IT Controls Manager, you will specialize in consulting services for a variety of business applications, helping clients optimize operational efficiency. You will analyze client needs, implement software solutions, and provide training and support for seamless integration...Full timeH1b$128k - $252.5k
...across the enterprise and to transform their HR functions with AI and emerging... ...alignment with compliance, policy, and operational requirementsDriving high-quality functional... ...the applicable geographic differential associated with the location at which the position...Local area$146k - $219k
...accomplish theirs, too. Join our team as we help shape the future. The Director, Category Management in the Human Resource and Legal space is... ...and functional stakeholders to align sourcing strategies with operational and strategic needs.Serves as a trusted advisor to Human...Full timeContract workTemporary workWork at officeRemote work3 days per week$171.6k - $338.3k
...an outcome-driven, end-to-end learning operations model that goes far beyond traditional outsourcing... ...We combine deep functional expertise in HR and learning with leading technology... ...the applicable geographic differential associated with the location at which the position...Local areaVisa sponsorship$105k - $130k
Manager, Legal Operations and ServicesLocation: Morristown, NJ (Hybrid)Join Lonza’s North American Legal team and help shape how we operate, innovate, and deliver legal services. In this role, you will drive efficiency, lead key initiatives, and support strategic priorities...Full timeTemporary work$99k - $232k
...-Level presentations on risk management strategies- Collaborating with cross-functional teams to drive finance transformation and operating effectiveness- Mentoring junior staff and fostering a culture of continuous learning and development- Utilizing analytical thinking...Full timeContract workFor contractorsH1b- Job-ID31410886Reference25-04319 Job Description: We are looking for a Quality Operations - QA Specialist to support daily quality assurance activities at our client site in Morris Plains, NJ. The candidate will ensure that manufacturing, packaging, and testing operations...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate Director of HR Operations. Be the first to apply!
- associate director Morristown, NJ
- associate manager Morristown, NJ
- golf operations manager Morristown, NJ
- director of operations - healthcare Morristown, NJ
- operations manager Morristown, NJ
- operation supervisor Morristown, NJ
- director of basketball operations Morristown, NJ
- operation manager Morristown, NJ
- operations manager aviation Morristown, NJ
- director operations support Morristown, NJ

