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Customer Support Specialist (Fully Remote)

POSSIBLE

New York, NY
  • Remote job

Respond to customer inquiries via email and callbacks, taking ownership through resolution. Classify issues by priority and escalate complex cases to senior teams. What you’ll bring: Strong English communication, problem-solving, and multitasking abilities. 1-2 years of customer service experience and motivation to learn AI tools. About Possible: Possible builds affordable credit products to improve financial health. We are a fully distributed Public Benefit Corporation with a global workforce. Possible Possible builds affordable credit products that improve financial health and help people stay out of debt. Founded in 2017, we are a fully distributed company with a global workforce and over 100,000 App Store reviews. #J-18808-Ljbffr Possible

Vacancy posted 5 days ago
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