Senior Quality Automation Engineer

Job Description

Job Description: 603 Individual Contributor – Product Delivery, Automation Testing / Selenium / Java Developer

Organization Description

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Job Description

As a Senior Quality Automation Engineer in Credit Card, you build, enhance, and operate an automated testing framework covering API, user interface, and data-layer validation, and you make quality measurable through dashboards and actionable metrics. You partner with teams to translate requirements into test strategy, increase automation coverage, and reduce flaky tests through strong test data practices. Your work helps us release confidently and reliably.

Job Responsibilities 

• Design, develop, and maintain an automation framework that supports API, user interface, and data validation testing.
• Build and maintain automated API tests, including positive/negative scenarios, authentication patterns, and contract or schema validation.
• Create reliable, repeatable test data approaches (seeding, synthetic data generation, isolation, and cleanup) to reduce test flakiness.
• Validate end-to-end outcomes using database queries and data assertions across different data stores.
• Integrate automated tests into continuous integration and deployment pipelines to provide fast feedback and release confidence.
• Configure and own quality and execution dashboards (for example, Kibana), including trend views, failure insights, and automation health metrics.
• Monitor automation results and key quality indicators, communicate progress and risks, and drive resolution with partners.
• Collaborate with product and engineering partners to define test strategy, acceptance criteria, and meaningful coverage for new features.
• Participate in Agile ceremonies and provide estimates for quality engineering work.
• Improve tooling, patterns, and standards to make test suites scalable, maintainable, and easy for teams to adopt.
• Coach peers on automation best practices, debugging, and building quality into delivery.

Required Qualifications, Capabilities, and Skills  

• 5+ years of hands-on experience in quality engineering, test automation, or SDET roles with strong coding ownership.
• Demonstrated experience building or significantly evolving an automated testing framework (not only writing individual scripts).
• Strong Java development skills
• Proven API test automation experience (for example, REST testing frameworks and automated assertions).
• Practical database fundamentals and experience validating results using SQL and data checks across different database technologies.
• Hands-on test data management experience, including creating, seeding, maintaining, and cleaning up data for automated tests.
• Experience integrating automation into continuous integration pipelines (for example, Jenkins) and using source control workflows (for example, Git).
• Experience configuring and owning execution and quality dashboards (for example, Kibana) and using metrics to drive improvements.
• Experience working in Agile delivery teams and translating requirements into effective test scenarios.
• Strong communication skills to explain quality risks, progress, and results to varied audiences.
• Ability to troubleshoot across services, environments, and logs on Unix or Linux-based systems.

Preferred Qualifications, Capabilities, and Skills 

• Experience in financial services and familiarity with credit card products and associated risk considerations.
• Working knowledge of Python is a plus.
• Experience with user interface automation tools and patterns (for example, Selenium and behavior-driven testing approaches).
• Experience with performance, monitoring, or reliability tooling (for example, load testing and application performance monitoring).
• Experience implementing contract testing and service virtualization to reduce dependency on downstream systems.
• Experience with containerized test execution and scalable parallel runs.
• Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience.
• Experience mentoring peers and setting team-level automation standards.

Optional Additional Information  

• This role is hands-on and focuses on building, operating, and continuously improving automation and reporting capabilities.
• You may support manual testing for targeted scenarios when automation is not feasible or cost-effective.
• Work schedule and location expectations will be shared during the interview process.
• We welcome candidates with varied backgrounds and experiences who can demonstrate impact in building automation and measurable quality outcomes.

Additional information: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.