Sales Associate NF2* (Part-Time)

Job Title

Sales Associate

Job Description

The Sales Associate provides world-class customer service to Marine Corps Exchange (MCX) patrons, with an emphasis on courtesy, professionalism, and customer loyalty. The incumbent serves as a brand ambassador for MCCS and MCX programs and supports daily retail operations in a fast-paced, customer-focused environment.

Key responsibilities include:

• Providing friendly, professional, and proactive customer service in all retail interactions.
• Assisting customers with purchases, inquiries, and service recovery using an "I can do that!" mindset.
• Promoting MCX programs such as Military Star, Super Star Student, customer satisfaction surveys, and Keep It New.
• Supporting store operations including cashiering, sales floor assistance, stockroom support, military clothing, and self-checkout operations.
• Replenishing merchandise, maintaining planograms, setting promotional signage, and supporting visual merchandising standards.
• Performing light housekeeping and maintaining backroom standards through the 5S program.
• Utilizing retail equipment such as registers, RF scanners, handheld devices, printers, and labeling equipment.
• Identifying and reporting potential loss prevention concerns.
• Assisting with year-end inventory and other operational needs as assigned.
• Adhering to safety, EEO, and sexual harassment prevention standards.

This is a mixed position requiring the ability to lift and carry up to 45 lbs independently and heavier items with assistance.