Revenue Auditor

Summary:

The Revenue Auditor is responsible for ensuring the accuracy and integrity of daily hotel revenue transactions by auditing, reconciling, and balancing financial activity across all departments. This role supports operational and financial excellence by identifying discrepancies, maintaining accurate records, safeguarding sensitive information, and delivering exceptional guest service in accordance with Rosen Hotels & Resorts standards.

Responsibilities:

• Audit, reconcile, and balance all daily hotel revenue transactions to ensure accurate financial reporting and recordkeeping.
• Review financial reports, system postings, and transaction records to identify, investigate, and resolve discrepancies in a timely manner.
• Verify and process payments, adjustments, refunds, and other guest account transactions in accordance with company policies and procedures.
• Prepare and distribute daily revenue and audit reports to support operational and financial decision-making.
• Maintain the confidentiality and security of guest, financial, and company information at all times.
• Provide courteous and professional guest service by assisting with billing inquiries, payment concerns, and account-related questions.
• Uphold the company's drug-free, tobacco-free, and nicotine-free policies within the workplace.
• All other duties as assigned.

Experience/Qualifications:

• Previous experience in hotel front office, night audit, accounting, revenue auditing, or cash-handling functions preferred.
• Strong attention to detail, analytical skills, and problem-solving abilities.
• Proficiency in Microsoft Office and hotel property management systems preferred.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently.
• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• High school diploma or equivalent required; associate degree in Accounting, Finance, Hospitality Management, or a related field preferred.
• Valid driver's license required.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida's most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation and Personal Days
• Tuition Reimbursement and Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Childcare Financial Assistance
• Hospitality and Dining Discounts
• Access to our Family Outreach Center
• Excellent Career Growth Opportunities
• And much more

We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.