Strategic Accounts Central Service Coordinator

Strategic Accounts Central Service Coordinator

Location: Germantown, WI (LLC Support) - Management

How Will You Contribute and Grow?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we respect, honor, and value diversity.

Airgas is Hiring for a Strategic Accounts Central Service Coordinator in Germantown, WI!

Job Duties:

• Support for customer requests which will include researching and verifying the correct servicing branch and contacts, coordinating new account set ups, and processing orders.
• Coordinating product deliveries and cylinder pick ups while verifying and confirming requested dates and proactively communicating any changes to customers.
• Validating cylinder balances and initiating cylinder audits or account closures.
• Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction.
• Structuring, organizing, and prioritizing shared priorities to ensure the smooth completion of all daily responsibilities.
• A high level of proactive engagement, curiosity and potential to grow alongside the team as responsibilities evolve.
• Special duties as assigned.

Are You a Match?

Required Experience:

• High School Diploma required.
• Minimum 2 years of customer service, sales, or relevant work experience.
• Proficient typing and keyboarding skills.
• Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future.

Preferred Experience:

• Associate's or Bachelor's Degree preferred.
• Experience using SAP.

Your Differences Enhance Our Performance

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.