FORD SERVICE MANAGER

Automotive Service Unit SupervisorOversee operations in an auto service unit to ensure compliance with quality standardsContact clients and convince them to bring vehicles to their unit for repairsOversee the inspection of automobiles to identify faulty components and facilitate process for repairsSupervise the activities of automotive service technicians to ensure efficient job performance and timely repairsConduct price negotiations with clients to reach a favorable bargain for both management and clientOversee the hiring and training of an effective auto service teamMaintain accurate record of all accounts and relevant financial informationMonitor inventory to regulate and ensure availability of required vehicle partsEnsure automotive service staff comply with environmental laws and regulationsOversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service departmentEvaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming onesListen to client complaints and assist in addressing their issues and resolving challengesOversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety lawsAssign and schedule work duties to auto service staff according to their skillsFollow up customers to obtain feedback and ensure they are satisfied with received serviceAttend workshops and study relevant publications to stay up-to-date with developments in the automotive service industryMUST HAVE GREAT PEOPLE SKILLS.Equal Employment OpportunityMaplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed