Counter Sales Associate

Responsibilities Greet customers and assist them in locating the products they need Answer questions about HVAC products, prices, availability, and usage Handle customer inquiries and concerns in a professional and timely manner Provide recommendations and guidance to customers based on their specific requirements Provide accurate information regarding the availability of in‑stock items Process sales transactions accurately using the POS system Generate new and repeat sales by providing product and technical information promptly Calculate and quote process, discounts, and applicable taxes Upsell additional products or services to customers Follow up on sales leads and inquiries to generate additional business Assist customers with technical questions or issues related to HVAC products Refer complex technical inquiries to TSA Maintain accurate records of sales transactions, customer interactions, and inventory movements Assist with general administrative duties such as filing, data entry, and phone/email correspondence Monitor stock levels and communicate replenishment needs to management Assist in stocking shelves and organizing inventory Benefits Competitive pay Competitive medical, dental, vision, and prescription insurance coverage Bonus Earn PTO hours immediately Paid holidays Opportunities for development 401K with a company match Qualifications Required A high school diploma or equivalent is required Strong communication and interpersonal skills Attention to detail and ability to multitask in a fast‑paced environment Proficiency with computers and different software programs Must be able to bend, stand reach, pull, lift, and carry items up to 75 pounds Preferred 2 + years of experience in customer service or sales Desired HVAC industry experience #J-18808-Ljbffr Johnstone Supply - The Balsan Group