Food and Beverage Supervisor - FT

Overview Reinvent Your Day Outdoors MetroLagoons transforms everyday life into a vacation. With five resort-style lagoons across Florida, guests enjoy thrilling water adventures, swim-up bars, cabanas, and community events—creating spaces where families connect, friends celebrate, and every visit feels like a sun-soaked escape filled with fun, relaxation, and unforgettable memories. Job Summary The Food and Beverage Supervisor plays a pivotal role in the smooth and efficient daily operations, ensuring that guests receive exceptional service in F&B departments functions. Maintains daily records of business transactions. This role combines leadership, customer service, and operational oversight to create a positive guest experience. Key Responsibilities Training and supervising employees to ensure that they are performing their jobs correctly Monitoring employee productivity to ensure that goals are being met Coordinating employee schedules, including shift changes and absences Overseeing inventory of food and beverage supplies, ordering new items as needed Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness Managing employee payroll by reviewing time cards and processing paychecks Interviewing, hiring, and training new employees as needed Establishing budgets for food, labor costs, and other expenses related to running the business Providing customer service by answering questions about menu items or suggesting items based on customer preferences Qualifications Experience as food and beverage supervisor or similar role preferred Excellent people skills with a customer service orientation Outstanding leadership abilities Up-to-date with food and beverages trends and best practices Ability to stay calm under pressure Excellent communication and interpersonal skills Food safety certification (will be provided if necessary) Benefits Medical/Dental/Vision, 401(k), Disability, life, Employee Discount Program, including Lagoon entry, F&B/Merchandise discounts, and more! E.O.E. MetroLagoons does not discriminate on the basis of age, gender, race, nationality, religion, sexual orientation, or any other class protected by law. #J-18808-Ljbffr MetroLagoons