Supervisory Rehabilitation Counselor
Veterans Affairs, Veterans Health Administration
Summary This position is located within VHA Vocational Rehabilitation Service (VHA Voc Rehab). VHA Voc Rehab Service programs are recovery-oriented clinical vocational rehabilitation services that offer an array of vocational, educational, training, employment, and therapeutic work services. They include skill development, fostering of natural supports, and assistance with obtaining and maintaining employment for Veterans for whom the primary objective is competitive employment. Responsibilities Duties include, but are not limited to: Supervise a group of interdisciplinary employees including Vocational Rehabilitation Specialists and Vocational Rehabilitation Counselors located in two different work locations. Manage all aspects of a fund control point and biweekly payroll for Veteran clients. Provide administrative, technical, and clinical supervision necessary for accomplishing the work of the units. Develop and maintain standard operating procedures to provide clear guidelines and facility expectations for staff. Perform the administrative and personnel management function relative to staff supervised. Established guidelines and performance expectations for staff, clearly communicated through the formal employee performance management system. Provide advice and counsel to workers related to work and administrative matters. Review and approve or disapprove leave requests. Assures that subordinates are trained and fully comply with the provisions of the safety regulations. Provides staff training and development at multiple grade levels. Monitor activities and program reviews, and the development and analysis of information. In addition, uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements. Perform program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, state, etc.). Lead and/or facilitate clinical, facility-wide process improvements to address length of stay reflected in the Strategic Analytics for Improvement and Learning (SAIL) report and hospital performance measures as related to inpatient and specialty care. Responsible for oversight and completion of required suspense actions. Will provide briefing reports to local facility, VISN and National leadership. Provide regular reports and is actively involved with Mental Health and Executive leadership. Work Schedule: 8AM - 4:30PM, Monday - Friday Telework: Available (Ad-hoc only) Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. A valid state issued driver's license with a clean driving history in accordance with VA Policy to drive a government vehicle. Ability to operate and drive a government vehicle as determined by an Occupational Health driving physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education. A master's degree in rehabilitation counseling or clinical rehabilitation counseling from a rehabilitation counseling program accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP). If the applicant's degree was granted prior to July 1, 2017, the program must be accredited by the Council on Rehabilitation Education. OR, A master's degree in counseling or clinical rehabilitation counseling from a college or university accredited by a national or regional accrediting body accredited by Council for Higher Education Accreditation (CHEA). OR, A master's or doctoral degree in a related field of study with course content that emphasized rehabilitation, counseling, disability, therapy, health, employment, wellness, or human development from a college or university accredited by a national or regional accrediting body accredited by CHEA. OR, Foreign graduates with a degree acceptable by the Commission on Rehabilitation Counselor Certification (CRCC). Certification. Current, full and unrestricted certification as a certified rehabilitation counselor (CRC) from the CRCC to practice vocational rehabilitation counseling. Grade Determinations: Supervisory Rehabilitation Counselor, GS-12 Experience. Completion of one year of professional experience equivalent to the next lower grade level (GS-11) directly related to the position being filled. Demonstrated Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to supervise (e.g. plan, direct, oversee, review work of subordinate staff), assess employee strengths, opportunities for growth, and qualifications to accomplish program goals, adapt work operations, and guide staff. (b) Knowledge of labor/management agreements to effectively manage issues and concerns. (c) Knowledge of applicable accreditation bodies (i.e. Joint Commission and Commission on Accreditation of Rehabilitation Facilities) and their standards to ensure continuous compliance. (d) Theoretical and practical knowledge of a range of rehabilitation delivery systems for the development, implementation, management and growth of rehabilitation programs and services. (e) Knowledge of business administration practices such as managing participant payroll, accounting, budget planning, to successfully operate a rehabilitation program. Preferred Experience: At least 1 year of supervisory experience for Vocational Rehabilitation. Reference: For more information on this qualification standard, please visit The full performance level of this vacancy is GS-12. Physical Requirements: Light lifting and carrying (under 15 lbs.) operation of motor vehicle, ability for rapid mental and muscular coordination simultaneously, and ability to complete PMDB training. Environmental factors include working closely with others, and working alone. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
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