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Lead Customer Operations Manager: Drive Change & Delivery

Royal Mail

Royal Mail leads a high-impact Customer Operations team, guiding managers to drive results and deliver across a balanced scorecard. You will deploy transformational changes, delegate effectively, coach teams to time and quality, and ensure safety tasks, fleet stewardship, and delivery performance are met daily. You will shape a positive, inclusive work environment, partner with unions, and own the unit’s performance, aligning with our strategic transformation from letters to parcels. #J-18808-Ljbffr Royal Mail

Vacancy posted 2 days ago
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