Medical Receptionist (Bilingual)

Medical ReceptionistPHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment.Summary Job Description:Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator. This position is a floater covering all 5 locations, and includes vacations and medical leave. This is a full-time position.Essential Duties and Responsibilities:Responsible for all front desk functions in a primary care settingSchedule appointmentsSchedule specialty and ancillary appointmentsAnswer phonesComplete managed care referralsObtain pre-certs when neededResponsible for patient registration data entryVerify insuranceDaily batching of encounter formsLog referrals in the tracking systemFollow up for reports from specialistsArrange transportation when needed for patientsAssist patients when neededReview the patient's charts and encounter forms for completionFile reports, file chartsPerform other duties as assignedPHMC Compliance Responsibilities:Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.Comply with the standards of the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies.Adhere to all PHMC Policies and Procedures.Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.Job Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Skills:Knowledge of billing procedures and insurance verificationData entryKnowledge of medical terminologyFamiliar with managed care plans and referral processExtensive organization skillsMust have a pleasant manner.Ability to manage and complete work assigned by several staff membersMust be flexibleExperience:One year of experience in a medical office environmentEducation:High School Diploma or GED equivalentPhysical Demands:Position requires standing 2/3 of the time, walking 2/3 of the time, sitting under 1/3 of the time, use of hands to finger, handle, or feel 2/3 of the time, reaching with hands and arms, under 1/3 of the time, stooping, kneeling, crouching, or crawling under 1/3 of the time, talking or hearing over 2/3 of the time. The position requires lifting up to 10 lbs. up to 1/3 of the time.Work Environment:Moderate noise (examples: business office with computers and printers, light traffic). Exposure to blood-borne pathogens requires the use of personal protective equipment.PHMC is an E-Verify and Equal Opportunity Employer