Missouri Licensed Service Quality Coordinator

Managing specific projects remotely, the full-time Missouri Licensed Service Quality Coordinator will coordinate patient complaint processes, oversee a reward and recognition program, and monitor patient satisfaction surveys to ensure operational goals are met. Key responsibilities Manage the operations of the patient complaint process, serving as the initial contact and following up with stakeholders Coordinate the reward and recognition program, including organizing nominations and arranging award ceremonies Monitor patient satisfaction survey responses and assist in policy revisions and operational report compilations Required qualifications Bachelor's degree in Healthcare Missouri Registered Nurse license Minimum of 3 years of healthcare work experience