Program Manager

Summary Work independently under the direction of the Practice Director, Development and Improvement to manage and lead the coordinated activities of the F&MCW Administrative Fellowship program. Provide direction and guidance to the team to facilitate the achievement of the program's goals. Lead improvement and change activities in alignment of strategic, cross-functional efforts. Hybrid Work Arrangement 40% Remote, 60% Onsite, must reside in the metro Milwaukee, WI area. Primary Responsibilities Maintain program timeline including tracking deadlines for program deliverables. Ensure compliance with regulatory and institutional policies. Oversee the collection, analysis, and dissemination of program data. Coordinate the development of program materials including educational materials, marketing materials, websites, forms, and reports. Oversee the development, implementation, and maintenance of comprehensive databases and files related to the program. Organize internal and external meetings, site visits, and special events. Ensure program data and progress are reported to program stakeholders. Participate on appropriate committees relevant to the advancement of the program and the profession or area of research. Cultivate and maintain excellent working relationships with FT, CP, and MCW clinical departments. Administrative Fellow Program: Actively supervise, mentor, and provide performance feedback to Administrative Fellows. Lead recruitment and onboarding processes for Administrative Fellows. Administer the project intake and assignment process(es) and coordinate efforts with other project management resources. Develop and maintain pipeline of post-fellowship job opportunities. Continuously improve and sustain program through internal and external partnership(s). Practice Improvement: Facilitate complex, cross-functional improvement teams to address performance improvement goals; effectively utilize relationships to facilitate progress within teams; use effective facilitation tools to encourage participation and enhance project progress. Serve as content expert, mentor, and coach for specialty problem-solving, process improvement, and change management methodology and best practices. Collaborate with operational leaders, project teams, and stakeholders to incorporate problem-solving and change methodologies into projects and daily work. Knowledge - Skills - Abilities Knowledge of technical, business, consultation, project management, and cultural awareness. Customer focus, building trust, communication, critical thinking, and influencing skills. Strong verbal, written, and interpersonal skills. Strong understanding and application of data management methods. Proficient in Microsoft Office, specifically Excel. Excellent organizational skills to manage project documentation, schedules, and timelines efficiently. Qualifications Appropriate experience may be substituted for education on an equivalent basis. Minimum Required Education: Bachelor's degree Minimum Required Experience: 8 years Preferred Education: Master's degree Preferred Experience: Excel experience. Staff Supervision experience. Prior experience with formal leadership development programs and/or Administrative Fellowship programs strongly preferred. #LI-RT1 Physical Requirements Work requires occasionally lifting moderate weight materials, standing, or walking continuously. Work Environment Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment. Sensory Acuity Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects. Benefits Outstanding Healthcare Coverage, including Health, Vision, and Dental. 403B Retirement Package. Competitive Vacation and Paid Holidays. Tuition Reimbursement. Paid Parental Leave. Employee & Family Assistance Program (EFAP). Pet Insurance. On campus Fitness Facility with onsite classes. Additional discounted rates on items such as select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment. For a brief overview of our benefits see: Benefits Overview For a full list of positions see: MCW Careers Mission & Values At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website. Equal Opportunity Employer The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. #J-18808-Ljbffr