Critical Operations Engineer I - Night Shift (NY2) (1914)

About Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward‑thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite, we are committed to Excellence, Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that shapes the future of digital infrastructure while nurturing your professional growth and success. Critical Operations Engineer I Role: The Data Center Technician III assists in the operational integrity, security, and regulatory compliance of the data center. The technician is expected to have a strong knowledge of telecommunications, mechanical, electrical, and life safety systems, and data center operating procedures. We are currently hiring for the Night Shift 11:00 pm‑7:30 am Sunday‑Thursday. Responsibilities A Tier III technician will be responsible for day‑to‑day operations of the data center including facilities and telecommunication infrastructure. Responsibilities are wide ranging and multi‑disciplinary. Mechanical – work on chilled water systems and components, HVAC systems such as rooftop units, CRAC/CRAH units, humidification systems, and central plant operations. Electrical – work on electrical/critical power distribution from the utility/Generator main switchgear through the UPS systems out to the customer load, including power circuit installations. Fire Life Safety – monitor wet sprinkler systems, pre‑action sprinkler systems and their detection devices. Telecommunications – cross‑connect installations, cabling infrastructure management, advanced remote hands support, and customer cage and cabinet build‑outs. Customer infrastructure build‑outs (cage builds, overhead installations, rack and stack), cable termination and testing, maintenance work, monitoring, and responding to mechanical, electrical, fire protection, telecom, and security systems. Duties Completion of CoreSite’s Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of employment. Operate, monitor, maintain, and respond to abnormal conditions in facilities systems – Electrical, Mechanical, Communications, Building Monitoring and Control. Track and trend operational characteristics. Provide feedback to management on the effectiveness of existing standards and processes. Work with contractors and consultants for system expansions, corrections, and upgrades. Work with senior technicians to track and complete an aggressive preventive and predictive maintenance schedule. Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction as per CoreSite guidelines. Manage systems to avoid unplanned, customer‑impacting outages. Navigate and utilize a CMMS system. Provide day‑to‑day exceptional customer service and support. Maintain and complete regular facility and security tours, documenting and responding to findings. Assist with the database management of maintenance discrepancies and work to resolve site issues based on agreed priorities. Follow direction from data center management regarding the data floor’s mechanical loading capacity to ensure cooling system efficiency. Trouble ticket and remote hands management. Fiber and copper cabling terminations. Circuit path creation and verification. Coordinate and oversee power installations and upgrades. Work order completion process. Infrastructure projects (internal/customer). Project Tasks Cage and cabinet build‑outs. Overhead installations. Rack and stack. Additional Duties Use developed procedures to solve problems. Assist in asset and consumable inventory management. Responsible for tracking and properly labeling all equipment per established procedures. Incident escalation, response, and follow‑up report writing. Manage building service requests through resolution. Perform and complete work orders and customer service tickets in a timely manner. Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities. Adhere to and promote CoreSite’s principles of operational excellence. Provide applied mechanical and integrated control expertise for the entire data center. Knowledge Firm and proven understanding of the electrical and mechanical systems used in a data center environment. Firm and proven understanding of fiber optics, cabling infrastructure and industry best practices. Proficient knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues, including building codes related to fire life safety. Proficient knowledge of industrial safety best practices (e.g., lock‑out/tag‑out, arc‑flash protection, OSHA and state regulations). Proficient in data trending, tracking and analysis, and able to rapidly learn and use PC‑based integrated critical monitoring systems. Skills Minimum of 2 years’ experience installing, maintaining, and troubleshooting large commercial and industrial systems such as chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFDs and pumps, HVAC equipment, CRAC/CRAH units, humidification systems, BMS and PLC controls, emergency standby diesel generators, fuel/oil systems, 480/277 and 208/120 generation and distribution, static UPS systems, double interlock pre‑action systems, communications cabling, network infrastructure and hardware. Experience laying out, pulling, dressing, and terminating fiber and copper communications cabling. Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling. Proven leadership skills. Excellent communication skills, both written and oral. Proficiency with Office suite (Word, Excel, PowerPoint, Project). Abilities Communicate effectively with customers and internal staff. Coordinate, supervise and communicate with contractors performing maintenance or upgrade work on these systems. Quickly learn and address issues as they arise during normal working hours or after hours. Operate in and promote a rigorous process‑driven team environment. Logically analyze and solve problems. Effectively multi‑task multiple projects. Operate hand and machine tools (hammer, drill, saw, etc.). Operate electrical tools such as a multi‑meter or infrared camera. Education / Experience High school diploma or greater. 2–5 years of experience in the data center industry. Be able to pass an extensive background check, including criminal history, personal references, employment and education verification, and DMV and credit checks. Physical Demands and Special Requirements The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to stand 1/3–2/3 of the time. Walk 1/3–2/3 of the time. Sit 1/3–2/3 of the time. Climb and balance 1/3–2/3 of the time. Stoop, kneel, crouch, and crawl 1/3–2/3 of the time. Reach with hands & arms 1/3–2/3 of the time. Smell, talk & hear. Use hands to type, handle & feel. See at close and distance ranges and the ability to see color. Comfortable working in a high‑stress, fast‑paced environment with shifting priorities. Willing to work outside normal business hours, including weekends, late nights, holidays, and on‑call support. Lift up to 50 pounds 1/3 of the time. Compensation Base salary between $38.00 /hr and $40.00 /hr. Role eligible for an annual bonus and equity, based upon individual and company performance. Benefits First‑day medical insurance through Cigna with generous premium cost coverage. Dental insurance through Delta Dental. Vision insurance through VSP. Telemedicine through MDLive for Cigna. Healthcare and dependent care flexible spending account (FSA) plans. Health savings account (HSA) plans for employees participating in the High Deductible Health Plan. Life, AD&D, short‑term disability, and long‑term disability insurance fully paid by the company. Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance. First‑day eligibility for 401(k) savings plan through Fidelity, including an attractive company match of 5%. Discretionary annual bonus and equity incentive plan. Employee stock purchase plan (ESPP) with a 15% discount. 16 days of paid time off (PTO) plus 11 paid company holidays and additional floating holidays. Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave. Free parking or a company contribution toward a public transit pass. Additional Perks Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family. Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives. Technology Stipend: $100 monthly stipend. Educational Reimbursement Program: Work‑related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year. Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants. Financial Management: Access to financial coaching, digital tools and services to manage student loan debt quicker. Pet Insurance: Keep your furry friends healthy and happy. Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy. Employee Assistance Program: 24/7 service to support family, work, money, health, legal and life challenges. Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools. Referral Bonus: Receive $3,000 cash bonus if referred candidate is hired and meets eligibility requirements. Discounts: Cash‑back offers and perks on thousands of brands. LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos. General Statements Applicants must be currently authorized to work in the United States on a full‑time basis. The employer will not sponsor work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5‑panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide information about our personal information handling practices. Below is a summary of the privacy notice. To read the full notice, visit Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners. #J-18808-Ljbffr CoreSite