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Experienced Customer Service Representative

Christian Slayton Insurance Agency

Albuquerque, NM

Job Description

Job Description

Christian Slayton Insurance Agency is seeking an experienced Insurance Customer Service Representative to join our award-winning Albuquerque agency. We are looking for a motivated professional who enjoys helping clients, solving problems, and working in a positive team environment.

This is a long-term career opportunity with a well-established agency that values professionalism, teamwork, and exceptional customer service.

Responsibilities

  • Assist clients with policy changes, billing questions, and coverage reviews
  • Process endorsements, payments, and policy updates
  • Provide excellent customer service by phone, email, and in person
  • Support client retention and satisfaction efforts
  • Maintain accurate client records and documentation
  • Identify opportunities to help clients with additional insurance needs

Requirements

  • Insurance agency experience preferred
  • Property & Casualty License
  • Strong communication and customer service skills
  • Detail-oriented and organized
  • Positive attitude and team-oriented mindset
  • Ability to multitask in a busy office environment

Benefits

  • Paid Time Off (PTO)
  • Flexible Schedule
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Hands on Training
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Retirement Plan
Apply
Vacancy posted 4 days ago
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