Instructional Designer

Knowledge Management SpecialistPosition would require the candidate to be a W2 employee of Donatech. US Citizenship Required.Knowledge Management SharePoint (Primary)Design, build, and maintain the enterprise Knowledge Management SharePoint site.Translate KM strategy into user-centered layouts, workflows, and tools.Create pages, templates, and resources that define KM processes, best practices, and use cases.Gather stakeholder feedback and integrate inputs from Learning and Talent systems.Partner with Communications to develop activation, rollout, and adoption plans.Knowledge Transfer Learning (E-learning + Frameworks)Develop Knowledge Transfer 101 e-learning (storyboard, design, build).Turn KM principles into simple, actionable learning experiences.Build templates, guides, worksheets, and practical resources.Translate the competency model into behavioral examples and practice-based learning.Ensure the program equips leaders and employees to identify risks, document critical knowledge, and execute transfer plans.SOP/Playbook CreationCreate a KM/KT playbook, toolkit, and quick reference guides.Turn the e-learning into a practical "at-a-glance" resource for non-learners.Develop step-by-step process documentation, checklists, role expectations, and how-to guides.Talent Management SharePoint RedesignRedesign the TM site on the HR Hub using modern UX and information architecture.Ensure integration with the broader Talent Management ecosystem.Coordinate messaging, workflows, and content with key partners.Support change management and adoption.Required Skills & Competencies This role blends KM, UX, L&D, and digital design .Knowledge Management & Content DesignExperience defining KM processes, taxonomies, templates, and systems.Ability to translate complex knowledge into simple, actionable tools.Instructional Design & E-learning DevelopmentStrong skill in creating micro-learning, e-learning, job aids, and playbooks.Experience with learning design principles and adult learning methodologies.Ability to design competency-based content and scenario-driven learning.SharePoint Design & UX/UIProven ability to design SharePoint sites (structure, navigation, content layouts).Familiarity with modern SharePoint web parts, templates, site architecture.Skill in creating user-friendly, visually intuitive digital experiences.Project & Stakeholder ManagementAbility to gather requirements, synthesize feedback, and translate needs into designs.Strong communication and facilitation skills.Experience working with HR, Communications, Talent, and cross-functional teams.Communication & FacilitationAbility to create clear, simple content and explain complex ideas visually and verbally.Strong interviewing and knowledge-capture skills.Systems ThinkingAbility to understand interconnected workflows across Talent, KM, and Learning.Skill in designing solutions that fit into a larger ecosystem.Change Management & ActivationExperience creating launch plans, messaging, guides, and adoption strategies.Preferred Experience5–8+ years in Knowledge Management, Instructional Design, Learning Experience Design, Organizational Development, or related fields.Demonstrated experience building SharePoint sites for enterprise use.Experience designing e-learning in tools such as Articulate Storyline/Rise, Adobe Captivate, or similar.Experience developing SOPs, playbooks, or toolkits.Background in talent management or HR technology ecosystem preferred.Experience with UX/UI or information architecture is a strong plus.Experience applying system thinking to complex organizational processes.