Senior Product Manager, Strategic Technology Adoption & Scaling

Overview

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.


Suffolk - America's Contractor - is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of "Top CM-at-Risk Contractors." For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.


At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That's why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.


Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.


Role Summary

The Operational Excellence Construction Technology team is redefining the building lifecycle through people, partnerships and technology. We bring product discipline to operational problems and scale validated innovations, so field teams realize measurable value. This Senior Product Manager role sits at the intersection of emerging technology and enterprise operations and will lead the transition from successful proof-of-concept to disciplined, enterprise-scale products.


As the Senior Product Manager for Strategic Technology Scaling and Adoption you will own the product lifecycle for developing and emerging construction technologies - the tools that have proven value in pilots and are ready for operational enterprise scaling. You will create and run the post-pilot-to-scale model, define readiness gates and success metrics, own roadmaps for strategic scaling technologies, and align cross-functional organizations (Suffolk Technologies, IT, Change Management, Operations) to deliver sustained operational value. This is a product-first role: you set what to scale, why, and how success will be measured. You will collaborate directly with Regional Construction Technology Associates to execute the field deployments and collect and implement feedback.


This individual is required to be on-site in our vibrant Boston office five days a week, where they can take advantage of free parking, an on-site gym, a cafeteria, and other perks that contribute to a welcoming culture and distinctive workplace environment!


Responsibilities

• Own the vision and 6-12-month roadmap for a select portfolio of products- translate pilot learnings into prioritized features and release plans that enable clear enterprise adoption paths and phased rollouts.

• Design and operationalize a technology adoption maturity framework (early / mid / late) define readiness gates, scoring criteria, and success metrics to enable repeatable go/no-go decisions and shorten time from pilot to scale.

• Create and maintain a post-pilot-to-scale playbook - provide selection criteria, evaluation templates, and rollout blueprints that increase scaled rollout predictability and reduce operational friction.

• Lead cross-functional product alignment (Suffolk Technologies, IT, Security, Legal, Change Management, Operations) and align priorities and integrations to ensure products meet enterprise architecture, compliance, and field-readiness requirements. Enforce compliance gates that reduce operational and legal risk during scaling.

• Act as the primary post-proof of concept liaison to startups and vendors - negotiate commercial terms, manage SLAs, and influence vendor roadmaps to secure production-ready features and enterprise support.

• Translate deployment and field feedback into product requirements - produce acceptance criteria and rollout packages that increase field adoption and reduce support escalations.

• Support governance forums and present recommendations to senior stakeholders - use KPI and ROI analyses to inform funding, executive buy-in, and timely approvals for scale initiatives.

• Define and own KPI dashboards and ROI models - measure adoption, utilization, and operational impact to demonstrate realized value and inform continued investment.

• Capture lessons learned and iterate the innovation model - institutionalize best practices that increase the rate of successful graduations from prototype to product.

• Partner with Construction Technology Leaders to enable operational rollout - deliver training packages, escalation criteria, and evaluation templates that drive consistent, durable adoption across regions.

Qualifications

• Bachelor's degree in construction management, engineering, Computer Science, or business analytics or a related field. Master's degree preferred but not required

• 8+ years of direct or adjacent technology experience, specifically product management, operational technology, or construction technology experience. Demonstrated experience owning early-stage implementation and pilot-to-scale processes required

• Deep understanding of construction operations or comparable industrial field operations. Field leadership experience in AEC/project-based experiences, a plus

• Proven ability to influence without authority in multi-regional organizations through ability to design and run frameworks, maturity models and governance for scaling technology

• Experience working with startups/vendors and negotiating enterprise agreements

• Data driven mindset with strong analytics skills - KPI design, ROI modeling and executive reporting

• Excellent cross-functional influence, stakeholder management and communication skills. Including, experience partnering with IT on integrations, architecture and security

• Experience with artificial intelligence products, digital construction platforms (e.g., Clearstory, Trunk Tools), equipment and integrated building systems or similar (e.g. HVAC or water leak detection)

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Compensation Information

The expected salary range for this position (Senior Product Manager, Strategic Technology Adoption & Scaling) in US-MA-Boston is between $170,000 and $220,000 USD. This represents the typical salary range for this position and is just one component of Suffolk's total compensation package. Actual salaries may be based on several factors including, but not limited to, skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall compensation strategy. Salary ranges may differ by geography and are reviewed regularly to reflect market trends.