Operations Analytics & Workflow Lead
Cognizant Technology Solutions
Cognizant Technology Solutions is hiring a Workflow Lead in Plano, TX. This in-office role requires deep SME knowledge of client products and workflow processes, with a strong focus on data analytics and frontline performance improvements. You will monitor KPIs, manage SLAs, and lead cross-functional collaboration with Quality, Training, and Workforce teams to drive operational excellence and accurate client reporting. #J-18808-Ljbffr Cognizant Technology Solutions
Vacancy posted 3 days ago
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